EL1 Assistant Director Complaints
vor 3 Wochen
EL1 Assistant Director Complaints – Administrative Review Tribunal Base pay range: A$117,665.00/yr - A$138,493.00/yrRemuneration: The annual salary range for the position is EL1 - $117,665 - $138,493 p.a., plus a generous employer superannuation contribution of 15.4%. About the opportunity The Assistant Director Complaints works within the Governance section to ensure the efficient and effective delivery of the Administrative Review Tribunal's (ART) external complaints management function. This involves managing a small national team, providing strategic expertise and driving continuous improvement of protocols and processes. The Assistant Director, Complaints will also champion best practice in complaints management through engagement with senior management and other stakeholders across the ART. This role may involve complainants sharing sensitive or traumatic experiences. You will understand the emotional nature of this work and be prepared to engage with respect, empathy and use a trauma informed approach. About you: Have highly developed analytical skills, including the ability to interpret and assess conflicting or ambiguous information and draw conclusions from reports, trends and other sources. Have demonstrated ability to think strategically and work with a high level of autonomy to solve problems, undertake risk management activities and implement business improvements. Have proven leadership and management skills, with the ability to coordinate competing priorities, develop team capability and support staff dealing with complex caseloads. Have an extensive understanding, or the ability to rapidly develop an extensive understanding of the ART's operations, structure, and legislative and policy framework. The ability to obtain and maintain a baseline security clearance. The Tribunal requires Australian Citizenship as a condition of engagement. All employees are required to undertake an Australian Federal Police Check and complete a health declaration. Relevant qualifications, training or experience in complaint management. How to apply: To be considered, all applications must be submitted online via the Career Opportunities page. Please click on the job title you are applying for, click apply at the top of the page and follow the instructions on the online application. Please do not apply via SEEK Apply portal. Please submit a CV (e.g. of no more than 4 pages) and cover letter (of no more than 2 pages) addressing how your experience matches the capabilities and experience of the role, referring to the Position Description. Applications close: Thursday, 27 November 2025 at 11:45pm (AEDT) Should you wish to discuss this position, please contact: Name: Lyndon Gray Seniority level: Not Applicable Employment type: Full-time Job function: Administrative, General Business, and Other #J-18808-Ljbffr
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EL1 Assistant Director, Financial Operations
vor 3 Wochen
Canberra, Österreich Comcare VollzeitEL1 Assistant Director, Financial Operations The Finance team within Corporate Group aims to strengthen financial and business integrity for sustainability through: Efficient and reliable accounting services to support business objectives. Effective budget processes to allocate resources in a manner that promotes transparency, equity and accountability....
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EL1 Assistant Director, Governance
Vor 3 Tagen
Canberra, Österreich Australian Criminal Intelligence Commission VollzeitEL1 Assistant Director, Governance - National Firearms Register Program (NFR) Join to apply for the EL1 Assistant Director, Governance - National Firearms Register Program (NFR) role at Australian Criminal Intelligence Commission The National Firearms Register Program (NFR) is delivering the most significant reform to Australia’s firearms management in...
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Canberra, Österreich Digital Transformation Agency VollzeitAssistant Director, Whole-of-Government Contracts, EL1 This role provides strategic and operational leadership for Whole-of-Government initiatives, including the ERP Category within the Software and ERP Marketplace. The Assistant Director will engage with agency buyers and industry sellers to achieve ERP objectives and contribute to broader program...
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Canberra, Österreich Commonwealth Treasury VollzeitEL1 Assistant Director, Workforce Strategy and Analytics About the role This role leads a small team and plays a key role in shaping how we use workforce data and insights to inform strategic decision‑making. The team acts as the project management office for the APS Employee Census and Strategic Workforce Plan (SWP) delivery, provides twice‑yearly...
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Canberra, Österreich Department of Infrastructure, Transport, Regional Development, Communications, Sport and the Arts VollzeitEL1 - Assistant Director, Strategic Communication Branch Apply for the EL1 - Assistant Director, Strategic Communication Branch role at the Department of Infrastructure, Transport, Regional Development, Communications, Sport and the Arts . Department of Infrastructure, Transport, Regional Development, Communications, Sport and the Arts provided pay range...
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EL1 Assistant Directors, Investor Front Door
vor 3 Wochen
Canberra, Österreich Commonwealth Treasury VollzeitWe are looking for Assistant Directors with specialist skills in and knowledge of: Commercial investment processes, project financing and investment analysis, and a demonstrated ability to use these skills to determine projects’ readiness for Investor Front Door services and whether projects have a reasonable prospect of success. The Australian...
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Canberra, Österreich The Department of Infrastructure and Regional Development VollzeitEL1 - Assistant Director, Strategic Communication Branch Title: EL1 - Assistant Director, Strategic Communication Branch Classification(s): Executive Level 1 Employment Type: Ongoing, Full Time Salary: $122,667- $139,534 per annum plus 15.4% superannuation Business Division: People, Culture and Change Branch / Section: Communication, StratComms, Graphic &...
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Assistant Director
vor 2 Wochen
Canberra, Österreich Defence Australia VollzeitAssistant Director – Financial Policy Defence Australia Base pay range : A$120,303.00/yr – A$135,701.00/yr The Role Working within a supportive team to deliver policy outcomes and solve unique financial policy issues. The role includes maintaining the financial framework that covers Accountability Authority Instructions (AAIs), policy and guidance, and...
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Canberra, Österreich ACCC VollzeitAssistant Director, Strategic Projects and Change Management, EL1 - — — — (EA2025/220) ACCC Canberra, Australian Capital Territory, Australia. At the AER, we work to make energy consumers better off, now and in the future. We focus on ensuring a secure, reliable and affordable energy future for Australia as it transitions to net zero emissions. We...
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Director, Workforce Strategy
vor 2 Wochen
Canberra, Österreich Commonwealth Treasury VollzeitA government agency is seeking an EL1 Assistant Director to lead workforce strategy and analytics. The successful candidate will oversee a small team, engage in high-quality reporting, and drive initiatives that enhance workforce management. The role emphasizes collaboration, data savvy, and the ability to navigate ambiguity. With a focus on strategic...
