Dispute Resolution Manager – High‑Risk Complaints

Join to apply for the Dispute Resolution Specialist - Superannuation role at Australian Financial Complaints Authority Company Description Fairness feels good. Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world‑class, independent complaints resolution for Australians. As a not‑for‑profit and progressive financial...

Overview Join to apply for the Dispute Resolution Specialist - General Insurance role at Australian Financial Complaints Authority (AFCA) . Company Description AFCA is a not-for-profit and progressive financial ombudsman committed to delivering world-class, independent complaints resolution for Australians. Our inclusive leadership values every voice. We...

Number of Positions Available: 1 NTI Reference Number: CDRM_QLD_25 Work Type: Full time We have an exciting opportunity for an experienced and proactive Customer Dispute Resolution Manager to lead NTI’s complaints and dispute resolution framework and support outstanding customer experience across our Claims business. Ideally this role will be based in...

Are you ready to be part of an organisation that values expertise, passion and diversity? At CFS we know that the foundation of our success lies in our exceptional people. We believe in celebrating individuality, have a passion for high performance and creating an environment where you can unleash your full potential. Our people enable us to make a...

Dispute Resolution Specialist Allianz Brisbane, Australia Job Scope To manage and resolve internal disputes, ensuring fair and timely outcomes. This role involves investigating complaints, analysing evidence, and communicating with stakeholders to reach resolutions that align with company policies and regulatory requirements. Key Responsibilities Complaints...

Fairness feels good Make a real impact at AFCA. Where fairness drives every decision. Help us deliver world‑class, independent complaints resolution for Australians. As a not‑for‑profit and progressive financial ombudsman, we’re championing positive change. Achieving our purpose takes progressive thinking, accountability and resilience. At AFCA, our...

A financial complaints authority in New South Wales is seeking a Dispute Resolution Specialist to handle complex cases in their Superannuation team. This role involves reviewing complaints, working collaboratively to resolve issues, and applying relevant legal codes. Ideal candidates will possess strong communication, organizational, and negotiation skills....

A financial services company is seeking a Resolutions Manager for a 12-month fixed-term contract. The role focuses on managing the resolution of escalated complaints, ensuring compliance with regulations, and driving customer service excellence. Candidates should possess strong communication skills, a proven background in dispute resolution, and the ability...

Dispute Resolutions Specialist Brighte – Sydney, New South Wales, Australia Brighte is building the platform to enable and accelerate the energy transition by making it affordable, easy and less risky to buy and sell energy equipment. Our mission is to make consumer energy resources (CER) affordable and accessible for everyone. As a business in 2025, we...

About Brighte Our mission is to make consumer energy resources (CER) affordable and accessible for everyone. Brighte is building the platform to enable and accelerate the energy transition by making it affordable, easy and less risky to buy and sell energy equipment. Our founder and CEO, Katherine McConnell, has been awarded Telstra Businesswoman of the Year...