Senior CX Strategy Lead — Digital Transformation

A public transport authority in Australia is seeking a Senior Manager Customer Experience to lead enterprise-wide transformation initiatives. This leader will drive CX principles and establish metrics, tools, and frameworks that enhance employee and service experience. Ideal candidates will have over 10 years of CX transformation experience in large...

A digital consultancy is seeking a Senior Consultant specializing in Customer Experience & Transformation. This senior role involves leading sales strategy, overseeing transformation programs, and mentoring team members. The ideal candidate possesses a solid background in digital transformation consulting, demonstrating strong leadership qualities and the...

Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions. We are seeking a visionary Director, Digital Customer Experience to lead our digital CX strategy across all digital channels (app and web). This is a senior leadership role responsible for...

Join to apply for the Director, Digital CX role at Optus Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions. We are seeking a visionary Director, Digital Customer Experience to lead our digital CX strategy across all digital channels (app and...

A regional university is seeking a dynamic Director, Strategy and Transformation to shape the future of digital strategy and innovation. In this pivotal role, you will lead the development and delivery of the University's Digital Strategy, drive transformation of practices, and build an innovation capability. You will work closely with senior leaders to...

A regional university in New South Wales is seeking a Director, Strategy and Transformation. In this pivotal role, you'll oversee digital strategy development, lead transformation initiatives, and enhance collaboration with senior leaders. The ideal candidate will have expertise in enterprise architecture and innovation management. This position also offers...

A regional university is seeking a Director of Strategy and Transformation to lead the development of its Digital Strategy. This role drives transformation, oversees enterprise architecture, and fosters innovation. The ideal candidate will have proven experience in digital strategy and strong stakeholder engagement skills. The position offers a senior...

Director, Digital Customer Experience Select how often (in days) to receive an alert: Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions. The day to day Define and lead the organisation’s digital CX strategy and roadmap. Oversee design,...

A regional university is seeking a dynamic Director, Strategy and Transformation to join its executive team. This role involves leading the development and delivery of the Digital Strategy, overseeing enterprise architecture and project management, while driving transformation and innovation. Ideal candidates will have proven experience in digital strategy...

A prominent university in Australia is seeking a Deputy Chief Digital Information Officer to lead its digital transformation initiatives. This role involves managing multidisciplinary teams, ensuring high performance in digital strategies, and engaging with senior stakeholders to align digital solutions with institutional goals. The ideal candidate will have...