Assistant Store Manager

At Sephora, we believe that beauty thrives in diversity and discovery. Our purpose is to expand the way the world sees beauty by empowering the ExtraOrdinary in each of us. Join Sephora and lead the team as Assistant Store Manager on a Full-Time basis in our Bankstown Store. This is your opportunity to bring your passion, share your knowledge, and make your mark at a leading global beauty retailer. Sephora is part of the Global Louis Vuitton Moet Hennessey Group which is the world's largest luxury goods conglomerate. Across Australia and New Zealand, we have circa 35 stores, a growing online platform and we plan to expand this year on year. Not only do we offer diverse store opportunities, we also have our head office based in Sydney CBD. Benefits Opportunities for personal development here in Australia and New Zealand Opportunities across our global group of high-end luxury brands Gifted products throughout the year along with store discounts of up to 45% off Paid Parental Leave, Birthday Leave & Personal Leave Mental Health wellbeing programs available 24/7 Life insurance $69,680 base + Commission + Bonus + Super The Opportunity As the Assistant Store Manager you'll support the Store Manager in leading the team in a fast-paced and exciting retail environment to deliver an unbeatable client experience. You'll also play a key role in: Utilise and exploit data to support operational decisions by working closely with the Store Manager and District Manager to develop strategies for business growth and conversion of sales Drive a selling culture within your team to meet KPI's and promote Sephora's values and motivate the team Consistently raise performance and capability of the team to support developing internal talent Implement a continuous improvement mentality within the team and work in partnership with the wider team Always energise your team to deliver first class customer service within a fast-paced environment Every day will bring new and exciting challenges to think creatively, work strategically, and continuously explore to lead your store to success. What we’re looking for Passion to support and lead your team to provide client centric service that results in meaningful in-store experiences to build brand loyalty and promote positive behaviours Desire to see the success of your leadership by assisting in managing the profit and loss of your store by monitoring shrinkage percentages, conversion of sales, promoting the love brand of Sephora Collection, and forecasting sales to maximise profitability Open to drive operational incentives including brand events, training, and supporting visual merchandising changes to ensure the store represents cleanliness and the Sephora brand and culture Passion to maintain a strong and positive culture where everyone is valued, recognised, and enabled to succeed through feedback and career development, coaching, learning, and recognition Value core metrics to measure performance, improve, and achieve Sephora's vision of being the most loved beauty community. Monitor KPIs and help develop store talent Qualifications 2‑3+ years' experience in retail/store line management Passion for excellent client service and experiential retail Previous retail management experience at a big box retailer or multi‑site experience Excellent organisational, analytical and business management skills A hands‑on leader who loves being on the sales floor to motivate, coach, and help our team members succeed Talent for attracting, identifying, and inspiring talented employees Strong emotional intelligence, communication skills, and the ability to influence team members at all levels Enjoys a flexible work schedule and is able to work weekends, before/after store hours, and evenings Application Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees. If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent assessment process. Be careful – Don’t provide your bank or credit card details when applying for jobs. Don’t transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad. #J-18808-Ljbffr