Senior Cyber Security Analyst

Role Role: Senior Cyber Security Analyst Type: Ongoing Salary: DCS Clerk Grade 9/10 ($129,464 - $142,665 base plus employer’s contribution to superannuation and annual leave loading) Location: Sydney (Hybrid working arrangements are available) About Us The Department of Customer Service (DCS) is transforming the way NSW Government agencies interact with its customers. We aim at putting the customers at the centre of everything we do and adopting new technologies to make government work better. DCS is a service provider and regulator, focusing on delivering first‑class customer service, digital transformation, and regulatory reform to create better outcomes for the people of NSW. About the Role As a Senior Cyber Security Analyst, you will play a pivotal role in safeguarding critical systems across the state. Joining the Operational Advisory Team, you’ll lead expert analysis and deliver timely intelligence on emerging cyber threats and vulnerabilities, supporting whole‑of‑government responses to security risks. This role is central to enhancing NSW cyber resilience and shaping strategic defence against evolving digital threats. Be part of a team driving proactive, high‑impact cyber security outcomes for the public sector Key Accountabilities Monitor, identify, assess and alert agencies and executives to cyber security issues, threats and vulnerabilities including breaches and potential intrusion incidents to ensure the security of NSW Government information systems. Work collaboratively with key internal and external stakeholders to monitor, detect, report and share cyber vulnerabilities, incidents, threats and trends to support informed decision making and minimise potential cyber security risk. Analyse and assess cyber threats to government services, assets and information to determine attribution, motivation and capability. Mentor and guide staff in the timely delivery of actionable intelligence and reporting on emerging cyber threats, trends and issues affecting NSW Government to facilitate efficient team/unit operations and security in line with agency standards, policies and procedures. Develop and lead projects with an aim to ensure continuous improvement of NSW Government’s cyber security posture. Identify stakeholder requirements, prioritise workload and manage team portfolios to meet agreed outcomes and timeframes to ensure prompt resolution of issues. Keep up‑to‑date with the latest trends and issues in IT and cyber security risks and solutions to provide recommendations on innovations and best practices to improve cyber security posture across NSW Government. About Cyber Security NSW Branch The Cyber Security NSW is a whole‑of‑government function located within Digital.NSW in the Department of Customer Service. We are responsible for ensuring a cyber safe NSW. The protection of our systems and digital information is vital because of the many essential services NSW Government provides including health, emergency services, and transport. Furthermore, the exciting digital transformation being undertaken across NSW Government requires similarly enhanced cyber security capabilities. At the centre of this exciting and growing cyber capability, Cyber Security NSW is working across NSW Government to: Create a whole‑of‑government integrated approach to managing cyber risk and responding to cyber security threats. Increase cyber skills and awareness. Understand the risks from cyber threats to our digital information and systems. Set cyber security standards. Ensure we are prepared if a damaging cyber incident occurs. About You Proven ability to effectively manage multiple cyber security initiatives and projects simultaneously to required standards and within tight timeframes, and the ability to thoroughly understand and integrate information and adapt in an often changing and unpredictable environment. Demonstrated expertise in monitoring and interpreting current and future cyber security environments including threats and vulnerabilities to information, assets and services while managing competing priorities. Strong stakeholder engagement skills, with a track record of building effective relationships with internal and external stakeholders while ensuring oversight and value to NSW Government agencies from a AofG cyber security perspective. You demonstrate a solid understanding of NSW Government, Commonwealth, and industry cyber security frameworks, with the ability to apply these standards to ensure compliance, manage risk, and support secure operational outcomes. Tertiary qualifications or industry‑recognised cyber security certifications are highly desirable. Desirable skills include contract negotiation and regulatory compliance, with a preference for candidates who can apply these skills within a cyber security context to manage risk and ensure alignment with industry standards. An Australian Citizen, including the ability to obtain and maintain a baseline or higher National Security Clearance and undergo a police check. Applying for the Role Please click Here to access the Role Description. For enquiries relating to recruitment please contact Amy Vierboom via Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description. Please click Here to prepare for the recruitment process. Salary Grade 9/10, with the base salary for this role starting at 129,464 base plus superannuation. Closing Date Thursday 18th December 2025 (9:59am) Careers at Department of Customer Service A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state. Belong in our diverse and inclusive workplace The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives. We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact or . Information on some of the different types of disabilities. Information on adjustments available for the recruitment process. #J-18808-Ljbffr