Regional Operations Manager
Vor 7 Tagen
Overview Join to apply for the Regional Operations Manager role at Indie Campers . As a Branch & Regional Operations Manager (BROM) at Indie Campers, you will lead operations across a cluster of depots, ensuring excellence in customer service, fleet availability, and operational efficiency. You will coach and support Depot Leaders to consistently implement standard operating procedures and hit key performance targets. This is a leadership position with high impact and visibility, reporting directly to the Regional Director. What you will work on Responsibilities Leading and coaching Depot Leaders across multiple locations Ensuring compliance with SOPs and high standards of customer service Monitoring KPIs and implementing strategies to improve performance Managing P&L, budgeting, and depot cost control Collaborating with Central Ops, Finance, and HR teams Traveling frequently (up to 75%) to provide hands-on support and oversight Qualifications 7–10 years of experience in hands-on operational roles (rent-a-car, logistics, retail, hospitality) 3–5 years in team leadership roles managing multiple locations or high-volume depots Proven ability to manage depot financials, including budgeting, cost control, and supplier relationships Strong communication skills and fluency in English A valid driver’s license and willingness to drive campervans A hands-on, solution-oriented mindset and the ability to manage teams in dynamic environments Availability to work on weekends and holidays as needed Interest in our product and willingness to learn the technical details of campervans Bonus If You Have Experience With Fleet management and vehicle maintenance Process improvement and digital tracking tools Training, workforce planning, and team development About Indie Campers Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices. With over one million nights rented and more than 300,000 travelers from 169 countries, we offer a range of road trip possibilities including short-term RV rentals, long-term campervan subscriptions, and vehicles for sale. We are growing our team and seeking motivated individuals to join the journey. Job Details Seniority level: Director Employment type: Full-time Job function: Management and Manufacturing Industries: Travel Arrangements #J-18808-Ljbffr
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