Service Delivery Leader

vor 3 Wochen

City Of Greater Geraldton, Österreich Midwest Vollzeit

Location: Jambinu Geraldton, Western Australia Salary: $44.78 per hour + Penalties + Super + salary packaging options Employment Status: Permanent Full time 38 hours per week. Job Number: # Hey you genU is looking for an experienced Leader that enjoys taking on a hands‑on approach to setting and delivering customer plans (person‑centred planning), developing positive relationships with the people we support and those around them. This is a front‑line management position within Accommodation and Community coordinating staff rosters and schedules, coaching and mentoring staff and developing partnerships within the community. At genU, we’re a profit‑for‑purpose organisation, reinvesting our success back into programs to create real social impact. From disability and aged care support to community‑focused initiatives, we’re here to help people live their best lives. This position is based in the office and we are open to flexible hours – because great people thrive in different ways. What you’ll do Work within the requirements of the Disability Service Standards, Safety, Quality and Safeguarding frameworks; Ensure high standards of quality control and compliance throughout all areas of Activ are adhered to; Participate in after hours on call (based on a roster system); Develop partnerships and networks within the community and internal stakeholders. Mentor, support and empower your team members to thrive in their environment What you’ll bring A minimum of two (2) years demonstrated experience within a leadership role working with complex care requirements for people with disability and supporting customers with Behaviour Support Plans; Certificate 4 in Disability Support, or a willingness to work towards one; Proven experience in leadership, supervision, development and support of a large team of staff is essential; An understanding of NDIS is desirable; Excellent administration skills and advanced knowledge of Microsoft Office; Willingness to use your fully insured and registered, private vehicle (aligned with Activ’s motor vehicle allowance rebate). (You’ll also need an NDIS Worker Screening Check and Orientation Module Certificate – but don’t worry, we’ll help guide you through this.) Bonus points for Previous experience in a similar role working in the Disability sector Why you’ll love working at genU At genU, our differences make us stronger. We celebrate all kinds of diversity and the unique perspectives each of us brings. We’re committed to creating a welcoming, safe, and respectful space where everyone feels valued and can thrive. You’ll also get Flexibility - full time, part time, or job share plus hybrid working Salary packaging - up to $15,900 tax‑free plus meal / entertainment benefits Purchased leave options - the ability to buy additional annual leave to support work‑life balance and flexibility. Discounts - savings at 450+ retailers including Coles, Woolworths & JB Hi‑Fi University Study Discount - Enjoy a 25% fee reduction for undergraduate and postgraduate courses at Torrens University. Wellbeing support - 24 / 7 access to a holistic employee assistance program Referral bonus - bring great people with you and be rewarded Ready to make a difference? Click apply to complete your application. Don’t wait to apply We are reviewing applications as they come in. We are committed to ensuring an accessible recruitment experience. If you need any adjustments or have specific accessibility requirements at any stage of the process, please contact our team at or . #J-18808-Ljbffr

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