Senior Change Manager

Job Title: Senior Change Manager Salary: £43,800 - £58,500 Location: Cambridge, Hybrid (minimum of 2 days per week in the office) Contract: Full time / Fixed Term (18 months) We are Cambridge University Press & Assessment, a world‑leading academic publisher and assessment organisation and a proud part of the University of Cambridge. Our mission is to contribute to society through the pursuit of education, learning, and research at the highest international levels of excellence. We achieve this by embracing change, and continuously focusing on our customers' needs. By collaborating, and carefully listening to our customers and to each other, we keep moving forward, keep innovating, and keep finding newer and better ways of doing things. We are looking for a senior change manager to deliver the change element of a key Programme relating to our internationally recognised product, IELTS. About the role These are exciting times for the English Product Group as we look to implement a range of strategic initiatives, to develop our products and services to customers and to streamline our systems. To enable us to meet the ever‑increasing demand, we are seeking to appoint an enthusiastic and dynamic Senior Change Manager, who will thrive in delivering in this changing environment and is motivated by providing excellent customer service. The role is situated within the Programmes & Business Analysis team in English and will be focused on delivering change for technology‑related projects within IELTS. What you'll be doing: Defining the change approach for a complex Programme involving a wide range of stakeholders at all levels. You will use best practice in your business change activities, ensuring successful delivery within agreed timescales. Establishing the appropriate framework and tools to capture change impacts and business readiness tasks for the Programme. A key focus will be on ensuring all aspects of change are considered and the relevant people and processes are included. Engaging and building excellent relationships with internal senior stakeholders and governance bodies across the business, as well as external stakeholders, suppliers, partners and customers, understand their strategic business drivers and requirements and ensure that their expectations are met. Responsible for ensuring that change activities are well planned and progress is reported up to the Programme at the appropriate level. Ultimately you will ensure that all end users have the best possible experience of the change. About you Proven track record in implementing business change Strong relationship management, negotiation, and communication skills Ability to influence colleagues, suppliers, and decision makers Energetic, innovative, and organized; able to meet tight deadlines Adds value through collaboration, lateral thinking, and problem solving If you would like to know more about this opportunity and what will make you successful, please see the full job description attached to the bottom of this vacancy on our careers site. Rewards and benefits 28 days annual leave plus bank holidays Private medical and Permanent Health Insurance Discretionary annual bonus Group personal pension scheme Life assurance up to 4 x annual salary Green travel schemes We are a hybrid working organisation, and we offer a range of flexible working options from day one. We expect most hybrid‑working colleagues to spend 40-60% of their time at their dedicated office or location. We will also consider other work arrangements if you wish to work more flexibly or require adjustments due to a disability. Ready to pursue your potential? Apply now. We review applications on an ongoing basis, with a closing date for all applications being Friday 19th December 2025 and interviews are scheduled to start on the w/c Thursday 15th January 2026. Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry. Why join us Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration. Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it's safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background. We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities. #J-18808-Ljbffr