Senior Academic Administration Manager

What’s the job? The Senior Academic Administration Manager is a senior leadership role responsible for driving institution-wide academic administration excellence through strong project management, agile leadership, and business improvement delivery. This position designs and oversees scalable academic administration frameworks that support course accreditation and renewal, CRICOS applications, governance compliance, and curriculum lifecycle planning. The role requires foresight, the ability to manage concurrent, high-impact projects, and the agility to move and align teams quickly across priorities. The Senior Academic Administration Manager is both strategic and hands‑on, identifying opportunities, designing solutions, and ensuring successful implementation. This role embeds best practices, optimises workflows, and ensures that academic administration supports student success, regulatory compliance, and institutional growth. Principal accountabilities are (but not limited to) : Project Management & Business Improvement : Lead complex, concurrent projects that enhance efficiency, quality, compliance, and scalability across academic administration. Agile Team Leadership : Provide strong leadership to Academic Administration Managers and staff across multiple faculties. Compliance & Governance : Ensure compliance with TEQSA, ASQA, ESOS Act, National Code 2018, CRICOS, and RTO Standards 2015. Technology, Optimisation & Workflow Enablement : Identify and implement technology‑enabled solutions (e.g., Banner, Ellucian integrations, automation) to improve scalability and data integrity. Stakeholder Engagement & Influence : Act as a trusted advisor to senior academic leaders on governance, compliance, and optimisation. Quality, Reporting & Best Practice : Monitor and report on academic administration performance against compliance and institutional objectives. Who you are : Minimum 7-10 years’ experience in academic administration, including at least 3 years in a senior leadership role. Proven ability to deliver business improvement initiatives, embedding solutions that improve efficiency, scalability, and compliance. Extensive knowledge of Higher Education and VET regulatory requirements (TEQSA, ASQA, CRICOS, ESOS, RTO Standards). Experience with technology‑driven optimisation and system integrations (e.g., Banner, Ellucian, automation tools). Strong background in curriculum lifecycle management, accreditation, and risk management. Proven ability to lead complex projects and transformation initiatives delivering measurable efficiency, quality, and service improvements. This is full‑time permanent position. To read more about the role please click here for Job Description. We encourage career growth and internal mobility : As we continue to establish ourselves as a truly global university, we never lose sight of our people‑centric approach. Hiring internally, we support professional development, career advancement and personal aspirations to make your working life at Torrens Global Education Services (TUA / Think Education / MDS) a more rewarding experience. Recognising the talent and contributions of our employees, we’ve built a culture that celebrates community, collaboration, and innovation, where people love what they do. Hiring process : We aim to provide you with the necessary information you need at each stage of this process to put your best self forward. Should you have accessibility requirements or needs please contact for confidential support to ensure an equitable, barrier‑free application process as we have a Reasonable Adjustment Procedure in place to support you through the recruitment process. Applications close : Wednesday 3rd December Job reference : R28787 If you require a reasonable accommodation to complete our application process, please contact our Human Resources Department at #J-18808-Ljbffr