Helpdesk Support
Vor 3 Tagen
Technical Support Officer – join a growing National business Market-leading Point of Sale technology Kick-start your career in IT Worldsmart POS Solutions provide a complete retail ecosystem to our retailers. We are a national business with offices across the country, and a large national client base. At Worldsmart, we endeavor to grow our customer’s business through our people and technologies, and we look for people who embody our core values of Honesty, Accountability, Collaboration, and Innovation. Position overview We are looking for individuals who want to build a career with a market leading technology company. If you love IT and customer service and have experience working in an independent grocer, you would be an ideal candidate for this role. As a member of our team, you will report to the State Business Development Manager and work closely with our Installations & Professional Services teams to problem solve and deliver timely and successful outcomes to our customers via phone and online support. We are searching for motivated individuals with a customer-first mentality. Core responsibilities Supporting the operational requirements of our customers retail stores’ software and solution infrastructure. Fielding national support calls and e-tickets from our customers regarding our retail software and hardware solutions. Triage, update and resolve your assigned support tickets through the use of phones and Zendesk. Seek to understand, analyse and resolve the reported issue, or escalation to our development team where appropriate. Guide our retailers from initial query to resolution using simple language, whilst documenting troubleshooting methods and resolutions for future reference. About you This is an entry level position and would suit someone who has worked in retail or customer service, combined with recent study/work in an IT environment. Demonstrated exceptional customer service skills. Strong technical knowledge and problem-solving skills. Reliable team player, with strong listening and collaboration skills. Commitment to honesty, accountability, collaboration, and innovation. Previous experience operating retail or hospitality Point of Sale (POS) - Grocery Manager or SmartRetail highly regarded. Working knowledge of POS, computer systems and software. Experience in non-scripted support environment/non-traditional ICT role. What’s in it for you Part of a large and growing International Software Group - Banyan Software Being part of a collaborative team with a commitment to continuous improvement. Onsite parking, access to Paid Parental Leave and Study Support. Remuneration incentives to reward your effort and upskilling. Great comradery as part of a large and diverse team. How to apply Please apply directly via SEEK, you must have current, full working rights to be eligible for this position. Please note due to the large number of applicants, only suitable candidates will be contacted. #J-18808-Ljbffr
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Adelaide, Österreich Codan VollzeitA global electronics and engineering firm in Adelaide is searching for an experienced APAC IT Operations Team Lead. In this pivotal role, you will lead the regional Helpdesk and IT operations, ensuring high-quality technical support across diverse technology environments. Required qualifications include an IT degree or certification, extensive experience in...
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IT Support
Vor 3 Tagen
Adelaide, Österreich Yumbah VollzeitA leading aquaculture company in Australia seeks an IT Support Officer for its Adelaide office. This role involves overseeing helpdesk support, managing IT assets, and ensuring cybersecurity compliance. The ideal candidate should have a solid understanding of Microsoft 365 and experience in data tools like SQL and Power BI. This position offers opportunities...
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APAC IT Operations Leader — Elevate Global Support
vor 4 Wochen
Adelaide, Österreich Codan Limited VollzeitA global electronics and engineering firm is seeking an experienced Asia Pacific IT Operations Team Leader to lead and optimize the Helpdesk and IT operations across the APAC region. The role involves mentoring team members, ensuring efficient problem resolution, and maintaining system administration across diverse platforms. Candidates should possess...
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IT Support Officer
Vor 3 Tagen
Adelaide, Österreich Yumbah VollzeitJoin Yumbah – Australia’s Fastest-Growing Aquaculture Company Yumbah is proudly positioned as Australia’s leading aquaculture company. With operations across South Australia, Tasmania, Victoria and New South Wales, we sustainably farm abalone, oysters and mussels for both domestic and international markets and also supply oyster spat to the South...
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Asia Pacific IT Operations Team Leader
vor 3 Wochen
Adelaide, Österreich Codan Limited VollzeitTitle: Asia Pacific IT Operations Team Leader Date: 11 Nov 2025 Location: Australia, Adelaide, AU About Us Codan Limited is a global group of electronics and engineering businesses that develop rugged and reliable hardware, software and embedded systems with a reputation for performance, quality, and reliability. We provide world class metal detecting,...
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Asia Pacific IT Operations Team Leader
Vor 3 Tagen
Adelaide, Österreich Codan VollzeitCodan Limited is a global group of electronics and engineering businesses that develop rugged and reliable hardware, software and embedded systems with a reputation for performance, quality, and reliability. We provide world class metal detecting, communications, safety, security, broadcast, and productivity solutions to some of the harshest environments on...
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POS Helpdesk Support: Launch Your IT Career
Vor 3 Tagen
Adelaide, Österreich Worldsmart POS Solutions VollzeitA leading technology company in Adelaide is seeking a motivated Technical Support Officer to join their team. The ideal candidate will have a background in retail or customer service, complemented by recent IT studies or experience. Responsibilities include supporting customers with retail software and systems, fielding support calls, and resolving issues...
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Government Services Helpdesk Associate
vor 2 Wochen
Adelaide, Österreich Datacom VollzeitA leading technology services provider in South Australia is seeking casual Customer Service Representatives to support their Federal Government team. This role involves assisting customers with inquiries and ensuring high-quality service. Successful candidates will receive extensive training and have opportunities for career development. Flexibility in work...
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Senior Technical Consultant
vor 2 Wochen
Adelaide, Österreich Harrison McMillan Pty Ltd VollzeitJoin to apply for the Senior Technical Consultant role at Harrison McMillan Pty Ltd Role Overview The Senior Technical Consultant plays a critical role in delivering advanced technical expertise and strategic guidance to clients. Leveraging deep industry experience and technical knowledge, this role involves understanding client environments and translating...
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Group IT Manager
vor 3 Wochen
Adelaide, Österreich at VollzeitAdelaide, South Australia | Executive Role | Hospitality Technology Innovation Are you ready to lead technology across one of South Australia’s most iconic hospitality groups? Matthews Hospitality – proudly operating 10 popular pubs and venues across the state since 1942 – is seeking a dynamic and strategic Group IT Manager to join our executive team...
