Technical Service Support Specialist
vor 4 Wochen
Technical Service Support Specialist Location: Brisbane, AU Company: Getinge Australia Pty Ltd Remote Work: Field About us At Getinge , we are driven by the belief that everyone deserves access to the best possible care. As a global leader in medical technology, we provide innovative products and solutions that enhance clinical outcomes and streamline workflows across intensive care, cardiovascular procedures, operating rooms, sterile reprocessing, and life sciences. With over 12,000 employees and a presence in more than 135 countries , we are united by a shared purpose: to make life‑saving technology accessible to more people. Join our diverse and passionate team, and build a career that inspires growth, purpose, and meaningful impact. Based in Sydney, Melbourne or Brisbane, we are seeking a Technical Service Support Specialist to join our Service Team as a result of an internal promotion and team expansion. This hybrid role focuses on delivering high‑quality technical support for Getinge products and solutions. Working closely with Field Service Engineers, project teams, and customer stakeholders, you will play a critical role in ensuring issues are resolved quickly, documentation is accurate, and stakeholders receive a seamless support experience. About the role Provide first-line technical support via phone, email, chat, and remote access tools. Diagnose and resolve hardware, software, and connectivity issues, escalating as needed. Assist with spare parts inquiries, technical reviews, and component availability. Support Field Service Engineers and customer teams through effective virtual collaboration. Document cases accurately in line with Getinge’s Document Practices. Contribute to product launches, technical forums, and continuous improvement initiatives. Promote adoption of Getinge’s digital platforms to improve service efficiency. Ensure compliance with quality, safety, and IT policies at all times. About you An electrical license (essential). Proven technical support or help desk experience, ideally in medical devices, healthcare, or related industries. Strong technical troubleshooting skills, including basic networking knowledge. Excellent verbal and written communication, with the ability to explain technical concepts to non-technical audiences. High-level customer service skills, with patience, professionalism, and conflict resolution ability. Proficiency with systems such as ServiceNow, Salesforce, Microsoft 365, SAP and other digital platforms. A collaborative mindset, strong documentation skills, and the ability to work effectively in a remote team What’s in it for you Opportunity to be part of a leading respected global health tech company – delivering excellence in quality healthcare solutions Ongoing development – help you be the best you can be by investing in your professional development To be part of a fantastic team culture – let’s celebrate your successes To provide the flexibility you need to do your best work and support your holistic wellbeing – be part of a progressive network Career growth – global & local opportunities Compensation & benefits – paid parental leave & competitive salary packages If you enjoy high levels of responsibility, building strong interpersonal relationships, and are driven to achieve great results we look forward to hearing from you. Successful applicants will be required to undergo relevant references, police, and medical checks prior to appointment. #J-18808-Ljbffr
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Technical Service Support Specialist
vor 1 Woche
City of Brisbane, Österreich Getinge VollzeitTechnical Service Support Specialist Date: Sep 12, 2025 Location: Brisbane, AU Melbourne, AU Chatswood, AU Company: Getinge Australia Pty Ltd Remote Work: 1-2 days at home (site based) About us At Getinge, we are driven by the belief that everyone deserves access to the best possible care. As a global leader in medical technology, we provide innovative...
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Technical Service Support Specialist
vor 3 Wochen
City of Brisbane, Österreich Getinge VollzeitJoin to apply for the Technical Service Support Specialist role at Getinge About Us At Getinge , we are driven by the belief that everyone deserves access to the best possible care. As a global leader in medical technology, we provide innovative products and solutions that enhance clinical outcomes and streamline workflows across intensive care,...
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Technical Service Support Specialist
vor 4 Wochen
City of Brisbane, Österreich Getinge VollzeitAbout us At Getinge , we are driven by the belief that everyone deserves access to the best possible care. As a global leader in medical technology, we provide innovative products and solutions that enhance clinical outcomes and streamline workflows across intensive care, cardiovascular procedures, operating rooms, sterile reprocessing, and life sciences....
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Technical Service Support Specialist
vor 2 Wochen
City of Brisbane, Österreich Getinge Australia Pty Ltd VollzeitAbout us At Getinge , we are driven by the belief that everyone deserves access to the best possible care. As a global leader in medical technology, we provide innovative products and solutions that enhance clinical outcomes and streamline workflows across intensive care, cardiovascular procedures, operating rooms, sterile reprocessing, and life sciences....
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Medical Device Technical Support Specialist
vor 2 Wochen
City of Brisbane, Österreich Getinge Australia Pty Ltd VollzeitA global health technology company is seeking a Technical Service Support Specialist in Brisbane. The role involves providing first-line technical support for medical devices, diagnosing issues, and assisting field service engineers. The ideal candidate has technical support experience, excellent communication skills, and an electrical license. Join this...
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Genetics Services
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Shire Of Denmark, Österreich Hendrix Genetics BV VollzeitA leading genetics company in Denmark is seeking a Customer Services Support specialist to deliver technical services and enhance customer success. The role involves collaborating with various teams to provide superior genetics and support to customers. Candidates should possess strong communication skills and technical expertise to guide customers...
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Technical Support Specialist
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City of Brisbane, Österreich AWP Australia Pty Ltd VollzeitTechnical Support Specialist – BMW Reporting to the National Operations Manager, the BMW Technical Support Specialist will play a key support role to both Customer Service Agents, Technicians and Towing Operators who are assisting customers with their vehicle mobility incidents. This support will be provided in real time in order to aid the assistance...
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BMW Telematics
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City of Brisbane, Österreich AWP Australia Pty Ltd VollzeitA leading insurance and asset management company seeks a Technical Support Specialist to assist Customer Service Agents and Technicians with BMW-related vehicle mobility incidents. This role requires strong communication skills, a degree in a relevant technical field, and the ability to provide real-time technical support. Ideal candidates will have...
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Technical Support Specialist
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City of Brisbane, Österreich Sensei VollzeitJoin to apply for the Technical Support Specialist role at Sensei At Sensei, we help clients improve work and project management through leading digital solutions, enabling them to focus on what matters most. Known for our expertise, approachable style, and leadership in Microsoft technologies, we bridge the gap between industry standards and technology. Why...
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Technical Service Support Specialist
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Blacktown City Council, Österreich Adecco VollzeitTechnical Service Support Specialist (TSSS) Are you an experienced technical service professional with a passion for solving complex mechanical and electrical issues? We're looking for a dedicated Technical Service Specialist to provide top‑nock support for heavy equipment. If you're ready to take on a role that combines technical expertise with hands‑on...
