Branch Manager

vor 2 Wochen


City of Greater Dandenong, Österreich Coates Vollzeit

Join to apply for the Branch Manager - Dandenong role at Coates About Us Proudly Australian owned, Coates has a long history of supporting customers to deliver major projects and an exciting future focused on growth. We provide end-to-end solutions spanning Equipment Hire, Engineering Solutions, Industrial Solutions and Power & HVAC. The next step in your career starts here Permanent full-time position, Monday to Friday with some rostered Saturdays as needed Lead Branch operations, drive safety, service excellence and customer solutions Fully maintained tool of trade motor vehicle & an operational incentive plan At Coates Dandenong our Branch Manager performs a highly valued and critical role, leading a team of customer and service professionals to safely deliver outstanding service to our customers. About This position assumes accountability for branch performance with a focus on safety and achieving KPI’s associated with revenue, fleet utilisation and customer loyalty. You will be successful in this role because you relate well to people, can motivate, mentor and develop your team to be its best, operate cohesively as a team and care deeply about the service delivered to Coates’ customers. As a Branch Manager you will: Ensure the safety of your team and Coates customers Guide and motivate staff to provide excellent customer service – a happy customer will be a returning customer Create the best solution / outcome for our customers – develop quotes, raise purchase orders and enter hire agreements. Oversee Asset Management Manage branch P&L’s and KPI’s around fleet availability, fleet utilisation and customer loyalty. What You’ll Get In Return Development and career progression pathways Flexible working options available – let’s discuss what works best for you Access to our employee discounts, benefits and wellbeing program Purchased additional leave program Novated leasing and salary sacrifice 12 weeks Paid Parental Leave in addition to government parental leave scheme Volunteering opportunities through the Coates Foundation What You’ll Bring To The Role Sales and operational management experience Previous team leadership experience, developing a ‘One Team’, cohesive mindset A track record of delivering on customer service KPIs Demonstrated commercial acumen Excellent Communication skills, both written and verbal Strong computer literacy, including customer databases and Microsoft Office Suite Unlock your next career opportunity – apply today Diversity and inclusion are at the heart of our culture. Coates welcomes candidates from all backgrounds, experiences and perspectives to apply. Coates. Equipped for you. #J-18808-Ljbffr



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