Bookings Officer

vor 2 Wochen


City Of KalgoorlieBoulder, Österreich City of Kalgoorlie-Boulder Vollzeit

Starting from: $74,628.25 About the Role Key responsibilities include: Provide an exemplary customer service experience to the community for bookings and/or hiring of recreational parks, community halls and town halls. Coordinate the use and/or hire of the GVROC and City of Kalgoorlie-Boulder equipment in an efficient and effective manner. Operational coordination with the booking of Council facilities which include but are not limited to bookings calendar/software, bond receipt and returns, bond checks and timely distribution of booking notifications to relevant managers of facilities. Liaise directly with the community regarding community and commercial events as they relate to booking enquiries as well as organising communications with relevant City officers for Community and Commercial events. Develop, evaluate and maintain appropriate and effective procedural and operational methods associated with the functions of the City Bookings Officer. Maintain and organise the City’s key management system as well as co‑coordinate the distribution of keys to relevant City Officers, contractors and hirers. Work alongside the City’s Customer Service Team to maintain a seamless transition of booking and enquiry information between the areas. Who We Are Looking For To be considered for this position, you will need: Excellent communication, negotiation and conflict resolution skills and interpersonal skills including ability to liaise effectively and confidently with internal and external customers. Advanced computer skills and knowledge of Microsoft Office suite of application. Strong administrative, planning and organisational skills with the ability to work to deadlines across a number of projects simultaneously with excellent attention to detail. Strong team player and mentor with proven ability to work autonomously with initiative, forward thinking and capacity to solve problems and make decisions. Knowledge of Local Government operations. Current satisfactory National Police Clearance. Current WA "C" class driver’s licence. Values Accountability – We take ownership of our actions and outcomes, delivering on our commitments. Collaboration – We work together with respect and shared purpose to achieve common goals. Teamwork – We support one another, celebrate collective success and grow stronger together. Respect – We treat others with dignity, value diverse perspectives and build inclusive relationships. Integrity – We act with honesty, fairness and ethical responsibility in all we do. Transparency – We communicate openly, share information freely and foster trust. Excellence – We pursue high standards, continuous improvement and impactful results. Benefits Salary sacrificing Flexible Working Arrangements A host of health and well‑being initiatives, including the Employee Assistance Program Generous superannuation contributions with the City matching up to 3% voluntary additional contributions Training and development opportunities Free Parking Subsidised gym/leisure centre membership (at the nearby Goldfields Oasis) $300 annual reimbursement for attendance at, or use of, City owned facilities Rebated childcare offered We are an Equal Employment Opportunity employer, meaning all applicants are treated fairly and respectfully and have equal access to the opportunities available. Seniority level Entry level Employment type Full‑time Job function Administrative #J-18808-Ljbffr



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