Junior IT Support Officer
vor 3 Wochen
Australian Group Insurances – Sydney CBD NSW We are a well-established insurance administration organisation providing high-quality services and support to our clients across Australia and New Zealand. Our operations are underpinned by a modern technology environment built on Windows and Amazon Web Services (AWS) . As our business continues to grow, we are seeking a proactive and professional Junior IT Support Officer to join our Information Technology team. This role offers an excellent opportunity for an entry-level IT professional to build their technical skills and gain hands‑on experience within a dynamic and client‑focused organisation. About the Role Reporting to the IT Operations Team Leader, the Junior IT Support Officer will be responsible for providing Level 1 technical support to internal users and assisting with client‑facing IT enquiries . You will play a key role in maintaining the stability of our systems, supporting day‑to‑day IT operations, and ensuring prompt resolution of technical issues. Key Responsibilities Provide first‑level IT support to internal staff and external clients via phone, email, and ticketing system. Troubleshoot and resolve issues related to Windows , Microsoft 365 , internal insurance administration systems , hardware , printers , and network connectivity . Assist with user account setup and management in Active Directory and AWS‑based applications . Support onboarding activities, including configuration of new computers, peripherals, and access permissions. Escalate complex incidents to senior IT staff or third‑party providers where necessary. Maintain accurate and up‑to‑date documentation of support activities and IT assets. Contribute to continuous improvement of IT processes and client service delivery. Skills and Experience A keen interest in information technology and providing customer‑focused support. Foundational knowledge of Windows operating systems , Microsoft 365 , and basic networking concepts. Exposure to or an interest in AWS cloud technologies is advantageous. UX/UI design and Figma experience will be considered an advantage. Full stack development experience is preferred. Strong written and verbal communication skills with the ability to interact professionally with clients. Ability to work collaboratively within a team and manage time effectively. Relevant qualification (Certificate IV or Diploma in Information Technology) or currently undertaking IT studies. Why Join Us Structured on‑the‑job training and mentorship from experienced IT professionals. Exposure to a modern cloud‑based IT environment (AWS). Supportive and professional workplace culture. Opportunities for career development within a growing organisation. How to Apply If you are a motivated individual looking to start your IT career in a professional and client‑oriented environment, we invite you to apply.Please submit your resume and a cover letter outlining your interest and suitability for the role. Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad . #J-18808-Ljbffr
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Office IT Support
vor 2 Wochen
Council of the City of Sydney, Österreich ZERO Markets VollzeitOffice IT Support / Junior IT Administrator Experience Level: 1+ year or recent IT graduate Key Responsibilities Provide daily IT support for office staff (PCs, laptops, printers, network, and meeting room systems) Manage user accounts and access (Microsoft 365 etc) Assist with maintenance and monitoring of internal systems and databases Support basic...
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Office IT Support
vor 4 Wochen
Council of the City of Sydney, Österreich ZERO Markets VollzeitOffice IT Support / Junior IT Administrator Experience Level: 1+ year or recent IT graduate Key Responsibilities Provide daily IT support for office staff (PCs, laptops, printers, network, and meeting room systems) Manage user accounts and access (Microsoft 365, etc.) Assist with maintenance and monitoring of internal systems and databases Support basic...
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Office IT Support
vor 4 Wochen
Council of the City of Sydney, Österreich ZERO Markets VollzeitLocation: Sydney, Australia Employment Type: Full-time / On-site Experience Level: 1+ year or recent IT graduate Key Responsibilities Provide daily IT support for office staff (PCs, laptops, printers, network, and meeting room systems) Manage user accounts and access (Microsoft 365 etc) Assist with maintenance and monitoring of internal systems and databases...
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Council of the City of Sydney, Österreich seek.com.au VollzeitA vibrant coworking space in Sydney’s Eastern Suburbs is seeking a Junior IT Support Technician. This hands-on role is perfect for recent graduates eager to dive into real IT work. Responsibilities include troubleshooting, hardware configuration, and assisting on-site during office setups. Ideal candidates will possess foundational networking knowledge and...
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Education IT Support Officer — Public Service
Vor 5 Tagen
Council of the City of Sydney, Österreich School Administrative And Support VollzeitA government educational department in New South Wales is seeking a Technology Support Officer responsible for providing efficient information technology support services and performing maintenance on departmental IT equipment. This role is crucial in ensuring optimum operational efficiency and offers a talent pool for ongoing or temporary opportunities in...
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IT Support Technician
vor 3 Wochen
Council of the City of Sydney, Österreich Virtual IT Group VollzeitThe primary objective is to provide exceptional customer service, remote & on‑site technical support to our clients as well as building/maintaining strong relationships expected by a trusted advisor. Please note that although the role is advertised as Sydney, individuals from the Wollongong and Shellharbour area are also encouraged to apply. POSITION...
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Junior IT Support Engineer — Growth
vor 3 Wochen
Council of the City of Sydney, Österreich CEA VollzeitA leading equipment distribution company is seeking a Junior IT Support Engineer for a full-time role based in Horningsea Park. The position involves troubleshooting and providing technical support, managing user accounts, and assisting in IT projects. The ideal candidate has 1-2 years of relevant experience and strong communication skills. Opportunities for...
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Junior Office
vor 1 Woche
Council of the City of Sydney, Österreich IPH Limited VollzeitA leading IP service provider based in Darling Harbour is seeking a motivated Junior Office Support Assistant. In this full-time, on-site role, you will support the Facilities and Commercial Senior Manager with various administrative and hospitality tasks. Ideal candidates will have strong organisational skills, proficiency in Microsoft Office, and a...
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Junior IT Support Engineer
vor 3 Wochen
Council of the City of Sydney, Österreich CEA VollzeitA leading capital equipment distributor in New South Wales is seeking a proactive Junior IT Support Engineer for a 12-month fixed term. In this role, you will be the first point of contact for technical support, assisting with IT issues and ensuring smooth operation across the organization. Ideal candidates have 1-2 years of IT experience, strong...
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IT Support Officer
vor 4 Wochen
Council of the City of Sydney, Österreich Screen Australia VollzeitScreen Australia is the Commonwealth Government’s primary agency for supporting Australian screen projects, practitioners and businesses. We support projects of scale and ambition, distinct local stories told with strong creative voices and risk‑taking content for all platforms. The successful candidate will be engaged under the Screen Australia Act...
