Member Acquisition Consultant
vor 4 Wochen
Apply now Job no: Work type: Permanent full time Location: Townsville Categories: Member Services & Sales Overview This role operates in a fast-paced contact centre environment as the first point of contact for member queries regarding Health Fund products, sales and retention, through channels such as phone or email. You will recognise and respond to these opportunities using needs analysis to determine which product best suits the member’s needs. About You Are you an energetic, collaborative team player? Do you have a natural ability to communicate, and are you compassionate? If you are – you could be one of our valued team members here at Queensland Country Health Fund. We are seeking individuals with a strong customer service focus preferable in retail sales. You will need to have solid computer literacy skills, and the ability to be adaptable and resilient – no one conversation is the same and can be challenging Don’t worry though, we don’t expect you to jump straight in. If successful, you will undertake fun and dynamic, fully paid training program provided over the first 6 weeks of your employment to give you the tools you need to start helping our members the Queensland Country Health Fund way. What You’ll Do Be the face of our Brand: Connect with our Members across our various channels, providing expert guidance and personalised support. Solve Problems with Heart: Use your problem-solving skills to identify and address individual needs, proactively promoting our products. Educate and Empower: Help Members understand their benefits, guiding them through our products and services with clarity and care. Collaborate and innovate: Work with cross-functional teams to continuously improve the Member journey. Why QCHF? Fully subsidised Gold Hospital Insurance Cover 3 additional wellbeing days each year (on top of our standard 20 days annual and 10 days personal leave) 2 volunteering days per year Access to corporate discounts across a range of gyms, retail, restaurants, and hotels Next Steps To apply, click on the “Apply Now" button to complete your application attaching a copy of your resume and cover letter outlining your skills and experience in relation to this role. At HBF, we don’t just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. HBF is a place of belonging. We are proud of who we are, and we encourage applications from diverse groups such as Indigenous and Torres Strait Islander people, people with a disability, age, sexual orientation, gender identity or expression and family background, including caring responsibilities. Advertised: 14 Nov 2025 E. Australia Standard TimeApplications close: 23 Nov 2025 E. Australia Standard Time #J-18808-Ljbffr
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Member Acquisition
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Townsville City, Österreich QCHF VollzeitA healthcare service provider in Queensland is looking for a Member Acquisition Consultant. You will be the first point of contact for members, providing exceptional service and support. The ideal candidate will have a strong customer service background, excellent communication skills, and the ability to adapt to challenging situations. This role offers...
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Member Acquisition Consultant
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Townsville City, Österreich QCHF VollzeitBase + super + Gold standard health cover As a Member Acquisition Consultant, you’ll join Queensland Country Health Fund / HBF providing exceptional service to our members in the moments that matter within the Queensland Country Health Fund Contact Centre. This role operates in a fast-paced contact centre environment as the first point of contact for...
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