D365 Dynamics Tech Lead

Vor 3 Tagen

City of Melbourne, Österreich Granite Consulting Vollzeit

The Role We’re seeking an experienced Enterprise Platforms Technical Lead to take ownership of the technical delivery, configuration, and ongoing improvement of core enterprise systems — including Dynamics 365 Sales / CRM (Zavanti) and Dynamics 365 Business Central. You’ll lead a small technical team, drive vendor coordination, and ensure the stability, security, and scalability of the organisation’s enterprise platforms. This is a hands‑on leadership role where your technical expertise and structured approach will directly shape how systems evolve and support business operations. What You Will Do Lead the day‑to‑day technical delivery and operations of enterprise platforms. Configure, troubleshoot, and enhance Dynamics 365 and Business Central environments. Supervise and mentor Systems Analysts, guiding workload and development. Manage escalated support issues, ensuring timely resolution and reduced backlog. Liaise with vendors to ensure quality delivery and adherence to standards. Oversee governance, testing, release management, and documentation processes. Ensure data integrity, platform security, and permissions management. Scope and deliver continuous improvement initiatives across enterprise systems. Support integrations, upgrades, and environment management across D365 and Business Central. Communicate technical impacts and progress to stakeholders in clear, accessible terms. About You Tertiary qualification in IT, Information Systems, or related field (or equivalent experience). Strong hands‑on expertise with Dynamics 365 CRM, Business Central, and Power Platform. Proven experience in enterprise application delivery and support within the Microsoft ecosystem. Skilled in release management, governance, and technical documentation. Experienced in vendor management, issue escalation, and solution validation. Confident technical leader with experience mentoring or supervising team members. Strong analytical and problem‑solving mindset with attention to detail. Excellent communication and stakeholder engagement skills. Passionate about technology’s role in improving service delivery and community outcomes. Why You’ll Love This Role You’ll be part of a purpose‑driven organisation that values collaboration, continuous improvement, and innovation. This is a fantastic opportunity to step into a leadership role where your technical knowledge can make a tangible impact on system performance and user experience. #J-18808-Ljbffr

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