Operations Leading Hand
vor 2 Wochen
Operations Leading Hand (Driver) - Customer Delivery Trainer Join to apply for the Operations Leading Hand (Driver) - Customer Delivery Trainer role at dnata Brisbane, Queensland, Australia. Elevate your career to a higher altitude Bring your exceptional training skills to work with dnata catering & retail, where the sky's truly the limit. About the Role This role will ensure the delivery of service to all airline customers in line with operational schedules and safety requirements while leading a team of Customer Delivery Drivers during shift. As the face of dnata catering on the tarmac, you will be responsible for correctly loading catering onto aircraft, driving hi-lift trucks and transporting cargo to the aircraft. Key Responsibilities Assist in leading and coordinating the Customer Delivery team. Ensure productivity and performance criteria are met, including completion of regular performance assessments. Organise and coordinate work within the designated area of responsibility. Supervise catering trucks to ensure safe and timely loading onto aircraft. Perform all duties of a Driver. Train and induct team members across dispatch, loading bays, tarmac, parking and onboard aircraft. Allocate work within the Customer Delivery team. Maintain administrative documentation such as shift reports and rostering. Record training completion reports for all team members. Follow up on any discrepancies and ensure correct in-flight meal loading. Provide regular updates on training delivery and completion to the Customer Delivery Manager and Corporate Standards and Training team. Qualifications & Requirements Clean MR or HR driver's licence required. No incidents or accidents recorded on your file. Ability to perform frequent manual handling tasks. Flexibility to work around flight schedules. Good verbal and written communication skills. Annual police check refresher certificate required. Demonstrated hands‑on leadership and example‑leading at all times. Decision‑making and organisational skills to efficiently meet performance targets. Availability to work 38 hours per week as a full‑time permanent position. What's in it for you? Be part of a close‑knit and dedicated team committed to safety. Competitive pay rates and penalty bonus at higher duties rates. Free on‑site parking, daily meals and uniforms. Career development and progression; opportunities for national relocation. 5 weeks annual leave. Discounts at hundreds of retailers, discounted health insurance, novated lease option and wellbeing resources including online exercise classes. About Us We are Australia's largest and most admired inflight catering and retail partner, specialising in inflight catering, retail, food manufacturing and airport lounge management. With 16 facilities across 10 cities and over 4,000 employees, we produce more than 64 million meals and support more than 250,000 flights annually. Application Does this role sound perfect for you? If so, we want to hear from you Apply at home to begin your journey with the dnata catering family as an Operations Leading Hand – Customer Delivery Trainer. Job Details Seniority level: Mid-Senior Employment type: Full-time #J-18808-Ljbffr
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Operations Leading Hand
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