Account Manager @ Media Intelligence Company

vor 3 Wochen


Council of the City of Sydney, Österreich Hatch Vollzeit

Join to apply for the Account Manager @ Media Intelligence Company role at Hatch . At Streem, we help Australia’s most influential organisations stay ahead of the curve with real-time media intelligence. From breaking news to trending tweets, we deliver instant access to media across Print, Online, TV, Radio, Podcasts, and Social Media, so our clients never miss a moment that matters. We’re a tech‑powered company built by passionate people, and that’s what sets us apart. If you’re a people‑person who thrives in a collaborative, fast‑paced environment where innovation is encouraged and impact is real, you’ll feel right at home here. We’re driven by five core values that create a collaborative environment where innovative ideas flourish: we welcome responsibility, push the bar higher, remain easy to deal with, stay tuned in, and bring the energy. What You’ll Do Oversee and contribute to major Federal Government client deployments. Manage the day‑to‑day needs of existing Government clients. Act as an escalation point for Account Managers and Customer Support. Lead key project tasks related to major government calendar events. Deliver in‑depth training and onboarding for Government stakeholders. Collect and communicate product feedback to enhance the platform. Proactively flag key media stories, trends, or issues relevant to clients. Ensure all client‑related tasks are completed in accordance with internal and external service standards. Maintain consistent communication with internal and external stakeholders. Help ensure platform accuracy and content quality. About You Organised, detail‑oriented, and comfortable juggling multiple priorities. Ability to work in a fast‑paced environment. Strong written and verbal communication skills. Energetic, media‑savvy, and positive go‑getter with a can‑do attitude. Degree in Media, Communications, PR, Journalism, or similar. Media/news/content experience is highly advantageous. Personal interest in the Australian Media Landscape and public affairs. Familiarity with media monitoring, analytics, or social listening tools. Experience with Excel, Project Management Tools/CRM tools/Boolean Search. Why You Should Work With Us Daily gourmet lunches and snacks by our private chef. Pup‑friendly office space. Flexible and hybrid working. 8 Minute walk from Central Station. Fun seasonal team events. $2,000 Talent Referral Scheme. Corporate gym and shopping discounts. Novated vehicle leasing. Ready to Help Make Media Meaningful? Apply now and take the next step in your career with one of Australia’s fastest‑growing media intelligence platforms. Key Responsibilities Overseeing and contributing to major Federal Government client deployments. Managing the day‑to‑day needs of existing Government clients. Delivering in‑depth training and onboarding for Government stakeholders. Key Strengths Organised and detail‑oriented. Strong written and verbal communication skills. Degree in Media, Communications, PR, Journalism, or similar. Familiarity with media monitoring tools. A Final Note: This is a role with Streem not with Hatch. Seniority level Mid‑Senior level Employment type Full‑time Job function Sales and Marketing Industries Technology, Information and Media and Software Development #J-18808-Ljbffr



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