Supplier Development Manager

Job Description Ready to help shape the future of one of the world’s most loved brands? We’re looking for a Supplier Development Manager to join the LEGO Group in Billund. You’ll play a key role in securing the delivery of moulds and mould parts in a right quality to support the LEGO moulding production. Play your part in our team succeeding The External Mould Factory is responsible for managing all external suppliers delivering mould designs, mould parts, and complete moulds to LEGO’s global production sites. It forms an integral part of the wider Mould Supply and Technology organization, ensuring that high-quality moulds are delivered on time to support the LEGO moulding production. The Supplier Development Manager plays a key role in securing the delivery of moulds and mould parts at the right quality and on schedule. Success in this role requires balancing the responsibilities of being both a LEGO ambassador and a representative for our suppliers, with a high degree of autonomy and accountability. You will develop and implement agreements, processes, and improvement initiatives, monitor deliveries and quality, and ensure compliance with LEGO standards and confidentiality requirements. By sharing knowledge globally, managing complexity, and standardizing processes, you help create effective solutions for stakeholders while navigating a dynamic environment that combines travel, desk work, and tight deadlines. Core Responsibilities Ensure that injection moulds and mould parts from external suppliers are delivered to LEGO Qualification and Production sites on time and at the required quality, providing on-site or remote technical support and applying structured, data-driven problem-solving methods. Monitor and follow up on supplier performance regarding quality and delivery, driving continuous improvement. Handle claims from internal LEGO stakeholders and extract learnings to support supplier development. Serve as the overall facilitator for escalation meetings during the manufacturing phase, engaging the appropriate stakeholders across the value chain as needed. Act as the primary point of contact between suppliers and LEGO stakeholders for claims, design change requests, and related inquiries. Manage supplier dispensation requests and collaborate with internal stakeholders to define acceptable tolerances. Lead supplier assessments on-site to identify critical gaps and develop actionable plans to enhance supplier processes and performance. Facilitate supplier quality assurance activities, including PFMEA, MSA, capability studies, and other relevant evaluations. Must-have qualifications: Minimum of 8 years of experience in the tooling industry as a toolmaker or in a comparable technical role. Proven experience collaborating with suppliers and customers, with the ability to communicate effectively and constructively challenge at all organizational levels. Strong background in problem solving, cross-functional collaboration, and driving process improvements. Experience working in a global organization, demonstrating the ability to share knowledge and best practices effectively in both spoken and written English. A collaborative team player with the ability to make sound decisions and deliver results independently when needed. Highly structured and detail-oriented, with a strong focus on quality, delivery, and execution. Pragmatic and solution-oriented mindset, capable of translating theory into practical, effective outcomes. Nice-to-have qualifications: Experience applying key LEAN methodologies such as process standardization, structured problem solving (PPS, 8D), performance management through KPIs, visual management, and 5S. Familiarity with Six Sigma principles and tools for process improvement and variation reduction. Experience conducting or supporting audits and capability assessments. Exposure to sourcing or supplier management activities. Knowledge of polymer and resin materials and their applications in manufacturing. Proficiency in SAP and Teamcenter #LI-SG1 Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible. What’s in it for you? Here is what you can expect: Family Care Leave - We offer enhanced paid leave options for those important times. Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind. Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity. Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount. Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme. Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process. Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong. The LEGO Group is highly committed to equal employment opportunity and equal pay and seeksto encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team. The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer. Thank you for sharing our global commitment to Children’s Rights. Just imagine building your dream career. Then make it real. Join the LEGO® team today. #J-18808-Ljbffr