Agent Oversight Analyst

Agent Oversight Analyst – Brisbane, Australia Are you looking to play a key role in helping combat financial crime and provide services to help a global financial services company navigate business processes in Compliance? Are you ready to unleash your potential in a global company that is committed to making financial services accessible to people everywhere? Then it’s time to join Western Union as an Agent Oversight Analyst. Western Union powers your pursuit. As an Agent Oversight Analyst, you will be coordinating the agent oversight program at WUIB in alignment with other WU entities and Agents throughout Australia. Role Responsibilities: Provides AML/CTF Compliance support to new and existing Agents of Western Union and its affiliates, to identify if agents have developed and implemented an effective AML/CTF Compliance program, as they apply to Money Services Businesses. Provides analysis on improving internal controls and AML Compliance programs for Agents. Provides back office support to Agent Oversight processes Follows up on Agents who have certain areas of improvement identified in their AML/CTF Compliance programs by the GFO front office. Assist with specific projects assigned by Management. Role Requirements: Minimum 3 years’ experience in the Compliance field. Bachelor’s or master’s Degree preferred. Excellent written and verbal communication skills. Has strong analytical and problem‑solving skills. Proven ability to learn to analyze, utilize industry standards and employ sound judgment to draw conclusions regarding the status of an agent's compliance program. Excellent multi‑tasking ability. Demonstrated interpersonal and customer service skills. We make financial services accessible to humans everywhere. Join us for what’s next. Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer‑centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy‑to‑use products and services for our digital and physical financial ecosystem that help our customers move forward. Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at Benefits You will also have access to multiple health insurance options, accident and life insurance, and access to best‑in‑class development platforms, to name a few( Please see the location‑specific benefits below and note that your Recruiter may share additional role‑specific benefits during your interview process or in an offer of employment. Your Australia specific benefits include: Life / Accident Coverage Superannuation Plan Paid Time Offs Employee Wellness Global Recognition and Rewards Programs We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. Estimated Job Posting End Date: This application window is a good‑faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled. #J-18808-Ljbffr