Managed Services Administrator

vor 10 Stunden

Hervey Bay, Österreich Centra Networks Vollzeit

Join the Leading Fraser Coast Managed Services Provider Are you a skilled IT professional looking for your next challenge? We’re expanding and seeking a Level 2 Managed Services Engineer to join our dynamic team. ABOUT CENTRA Centra is a customer-focused Managed Services Provider (MSP) and Licensed Telecommunications Carrier serving small to medium enterprises across Australia. Our services include: On-premise and cloud-hosted infrastructure Cloud-based phone systems Internet solutions (NBN, fibre, fixed wireless) IT support across Brisbane, Fraser Coast, and regional Queensland Our clients vary in size and requirements, from full-service partnerships to ad hoc IT support. We pride ourselves on delivering excellent service and fostering a close-knit, supportive team environment —even with team members working across different locations. THE ROLE As a Managed Services Engineer , you’ll be involved in a wide range of tasks, from Level 1 administrative work to complex project implementations across multiple technologies. You’ll be responsible for: Delivering hands‑on technical support, advice, and leadership to diverse businesses Working with Active Directory, Azure AD, and Windows Server Technologies (virtual and physical) Configuring and optimizing Microsoft Cloud Technologies (Teams, SharePoint, Security & Compliance, Azure VDI) Designing and implementing IT infrastructure solutions Engaging with third parties to improve service outcomes Providing mentoring and knowledge‑sharing within the team Delivering excellent customer service with a proactive, solutions‑driven approach WHAT WE'RE LOOKING FOR To succeed in this role, you should have: Strong technical skills across Office 365, Windows Server, and Microsoft Cloud solutions Experience in IT infrastructure design and implementation Excellent problem‑solving and analytical abilities Strong communication and client engagement skills The ability to work independently and manage multiple priorities A passion for technology and a drive to deliver outstanding service A current, valid driver’s license WHY JOIN CENTRA? A supportive, knowledgeable team to learn from Exposure to cutting‑edge networks, ISP, and voice platforms A strong, growing company with local and interstate expansion opportunities A fantastic work environment where teamwork and innovation are valued LOCATION & TRAVEL This role is based in our Hervey Bay office , with frequent onsite work at client locations. You’ll be an integral part of the Fraser Coast region’s growing IT landscape and may travel occasionally to onboard new clients. If you’re passionate about IT, thrive in a fast-paced environment, and want to work for a company that values both its clients and its team , we’d love to hear from you #J-18808-Ljbffr

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