Product Support Engineer
vor 1 Monat
Humanforce provides the market leading, employee-centred, intelligent, and compliant HCM suite for frontline and flexible workforces, offering highly configurable, best-in-one WFM, HR and Payroll - without compromise. Humanforce was founded in 2002 and has built strong foundations with our 2300-strong customer base and over 600,000 users across a wide range of industries, including aged care, childcare, hospitality, retail, local government and more. Today, we have offices across Australia, New Zealand, and the United Kingdom.Our vision is to make work easier and life better by focusing on the needs and fulfilment of frontline workers, and the efficiency and optimisation of businesses.Humanforce solutions are designed to help clients drive engagement and productivity for their frontline workforce, with an intelligent, cloud-based platform for employers and managers, and a user-friendly mobile app, specifically designed for employees in their flow of work.We are on a mission to deliver an exceptional employee experience for workforces by offering a compelling employee value proposition and great work effectiveness through connection, development and wellbeing while delivering intelligent manager automation to drive cost optimisation, increased productivity, and growth, and enhance compliance confidence for businesses as they adapt to evolving challenges and objectives.The Team
Humanforce is always looking for great Product Support Engineer's to join our team. As a Product Support Engineer, you will use your skills and expertise to provide top-notch technical support to our customers. You will work with a team of awesome people to troubleshoot and resolve technical issues related to our software solutions.Who you are?
We are looking for smart people who are motivated, love learning and are passionate about technology. We will provide you with all the training, support, and guidance to be successful and you will be part of a high-performing team that loves to celebrate and reward that success.You will be confident talking to anyone and you will love meeting new people, finding out what makes them tick, and how you can help them. So, if this sounds like you, we would love to hear from youWhat you will do?
Get the opportunity to become a Tech Guru You will install and test the Humanforce application and related hardware and software, ensuring that our clients have a seamless and satisfying experience.Ready to be the friendly face of our customer service team? As part of the Humanforce Support team, you will be the go-to person for our clients, providing responsive and effective assistance.Get ready to be a problem-solving pro You will troubleshoot issues and communicate solutions to clients clearly, and in an easily understandable way.Love coaching and teaching? You will identify training needs and provide personalised coaching to clients to help them become Humanforce pros.At Humanforce, we are all about teamwork and collaboration. You will work closely with management to address client escalations and ensure that our clients are happy and satisfied with our service.What you will need?
Working knowledge of the Windows OS, Android/iOS, and web browser environments.In-depth knowledge of web browser troubleshooting toolsUnderstanding of databases and database engines. Working knowledge of Microsoft SQL Server, including writing queries utilising multiple tables.Knowledgeable in networking and commonly used network protocols (TCP/IP, HTTP, TLS/SSL, RDP/RemoteApp, SMTP)Understanding of file transfer protocols like sFTPExperience using client remote access software like ConnectWise Control, TeamViewer etc.Experience supporting and troubleshooting a web application delivered via the web browser necessaryNice’s to have’s:
WFM/HCM or payroll software experienceOnly tick 8/10 of the skills above? Feel free to still apply, we are keen to support you and help you grow in your career at HumanforceOur values
We are boldWe are all inWe are customer obsessedWe do what we sayWe are good humansOur approach to flexibility
We are passionate about people making their own decisions about where and when they work. Our aim is to facilitate hybrid working (mix of in the office and from home) where possible to support our people to be effective, empowered, and productive to achieve both their career and personal goals. Because we recognise that working flexibly means different things to different people, flexible working exists in many forms.Benefits
A flexible working environment (Minimum 2 days a week in the office for customer facing roles)The opportunity to be part of a fast-growing tech companyA focus on development with access to Go1 LearningPaid parental leave and Quarterly Wellbeing DaysEmployee talent referral scheme (know great people, be rewarded)A fun and friendly culture working with passionate and talented peopleA work environment where you can genuinely improve the world of workWe are a diverse and dispersed organisation and are actively looking to grow our team with individuals from all diverse backgrounds. We encourage applicants from all backgrounds, cultures, ages, genders, neurodiversity, religions, sexual orientations, and experiences to apply.We are a 2023 Circle Back Initiative Employer and commit to respond to every applicant
#J-18808-Ljbffr
-
Product Support Engineer
vor 1 Woche
Haymarket, Österreich Daikin Australia VollzeitOur Business:At Daikin, we draw upon our many years of experience to provide air conditioning solutions to our customers to achieve superior comfort levels in residential and commercial environments. As a leading air conditioning company, Daikin has earned a reputation of world-leading performance, technological advancement, quality, and reliability. We have...
-
Principal Product Security Engineer
Vor 5 Tagen
Haymarket, Österreich Atlassian VollzeitDo you love application and platform security and uplifting programs and capabilities? Are you excited at the prospect of enabling thousands of Atlassian product and platform developers to improve the security of their applications and infrastructure and ultimately improve the security of millions of users that use Atlassian products? We're looking for a...
-
Product Engineer
vor 2 Monaten
Haymarket, Österreich West Recruitment VollzeitAbout the Company:- Australian-owned multinational manufacturing business- Norwest Location with a great salary, benefits, and career progression- Great opportunity to work working with advanced IoT productsThe Company:West Technology is proud to be exclusively representing an Australian-owned and operated multinational organization that is a global market...
-
Senior Support Engineer
vor 1 Monat
Haymarket, Österreich ISTITUTO MARANGONI VollzeitnCino offers exciting career opportunities for individuals who want to join the worldwide leader in cloud banking.At nCino we are dedicated to creating software that is changing the banking industry by helping bankers lend with confidence, efficiency, and transparency and better engage with their customers. Our Support Engineering department is a talented...
-
Senior Support Engineer
vor 4 Wochen
Haymarket, Österreich ISTITUTO MARANGONI VollzeitnCino offers exciting career opportunities for individuals who want to join the worldwide leader in cloud banking.At nCino we are dedicated to creating software that is changing the banking industry by helping bankers lend with confidence, efficiency, and transparency and better engage with their customers. Our Support Engineering department is a talented...
-
Senior Support Engineer
vor 1 Monat
Haymarket, Österreich nCino, Inc. VollzeitnCino offers exciting career opportunities for individuals who want to join the worldwide leader in cloud banking.At nCino we are dedicated to creating software that is changing the banking industry by helping bankers lend with confidence, efficiency, and transparency and better engage with their customers. Our Support Engineering department is a talented...
-
Senior Support Engineer
vor 4 Wochen
Haymarket, Österreich nCino, Inc. VollzeitnCino offers exciting career opportunities for individuals who want to join the worldwide leader in cloud banking.At nCino we are dedicated to creating software that is changing the banking industry by helping bankers lend with confidence, efficiency, and transparency and better engage with their customers. Our Support Engineering department is a talented...
-
Senior Support Engineer, Jira Align
vor 4 Wochen
Haymarket, Österreich Atlassian VollzeitIf you are passionate about working with immensely curious teams and are energized by providing dedicated and outstanding service to the world's largest customers, this role could be destined for you. Consider joining our Strategic Accounts Support team, which is committed to providing advanced support and product expertise. In your role, you'll work with...
-
MEP Electrical Engineer
vor 4 Wochen
Haymarket, Österreich Parklife Metro VollzeitBe a part of a landmark, city shaping projectDefined career progression and development opportunitiesCompetitive remuneration packageThe Parklife Metro Consortium is working on an exciting new metro rail infrastructure project in Greater Western Sydney. This city shaping project, which will be delivered under a Public Private Partnership, will provide a...
-
Senior Electronic Design Engineer
vor 3 Wochen
Haymarket, Österreich Recruitment Holdings Ltd VollzeitSenior Electronics Design EngineerSydneySalary negotiable, dependent on experiencePermanent, full timeFast-growing, innovative, technology-led design and manufacturer, based in Sydney is looking for Electronics Design Engineers to join the team, working on the development of cutting-edge technologies for the domestic and professional consumer markets. This...
-
Senior Electronics Design Engineer
Vor 3 Tagen
Haymarket, Österreich Recruitment Holdings Ltd. VollzeitSenior Electronics Design EngineerSydneySalary negotiable, dependent on experiencePermanent, full timeFast-growing, innovative, technology-led design and manufacturer, based in Sydney is looking for Electronics Design Engineers to join the team, working on the development of cutting-edge technologies for the domestic and professional consumer markets. This...
-
Product Reliability Engineer
Vor 5 Tagen
Haymarket, Österreich Palantir Technologies VollzeitA World-Changing CompanyPalantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more.The RoleProduct Reliability Engineers (PREs) are the driving...
-
Haymarket, Österreich Local Measure VollzeitLocal Measure is looking for a talented and passionate Senior Devops Engineer to drive innovation and build our Engage product - a world-class customer experience platform that is enabling top brands to connect with their customers at scale.About the team:We are a values-driven organisation, and our eight Core Values keep us aligned and motivated every...
-
Haymarket, Österreich Local Measure VollzeitLocal Measure is looking for a talented and passionate Senior Devops Engineer to drive innovation and build our Engage product - a world-class customer experience platform that is enabling top brands to connect with their customers at scale.About the team:We are a values-driven organisation, and our eight Core Values keep us aligned and motivated every...
-
Technical Product Manager
vor 2 Wochen
Haymarket, Österreich Singtel Optus Pty Limited VollzeitWe don’t sit back and wait for the future to happen, we are out there crafting our own path through new technology, innovation, and investment. We are truly a challenger brand, with challenger spirit.We’re seeking a Technical Product Manager to join our Tech Foundations Tribe and lead the Living Network Platform squad.This squad is a team of 8...
-
Technical Product Manager
vor 2 Monaten
Haymarket, Österreich Onset Group VollzeitJob DescriptionIf you are a visionary, and the sound of geospatial products makes one of your eyebrows lift involuntarily, then you’ve clicked the right ad.Picture this… you are the nextTechnicalProduct Ma nagerfor one of Australia’s leading AI Technology teams, within which you will see your technical product experience level up (and then some).That...
-
Technical Product Manager
vor 4 Wochen
Haymarket, Österreich Onset Group VollzeitJob DescriptionIf you are a visionary, and the sound of geospatial products makes one of your eyebrows lift involuntarily, then you’ve clicked the right ad.Picture this… you are the nextTechnicalProduct Ma nagerfor one of Australia’s leading AI Technology teams, within which you will see your technical product experience level up (and then some).That...
-
Senior Integration Engineer
vor 1 Monat
Haymarket, Österreich BlueWing Ventures, LLC. VollzeitAt Anduril Australia we are developing unmanned systems for subsurface and other domains that will leverage unsupervised autonomy for the delivery of long endurance, multi-mission capability to our customers. These projects, including but not limited to the Extra Large Autonomous Undersea Vehicle (XL-AUV) Program, require Senior Systems Engineers with broad...
-
Senior Integration Engineer
vor 4 Wochen
Haymarket, Österreich BlueWing Ventures, LLC. VollzeitAt Anduril Australia we are developing unmanned systems for subsurface and other domains that will leverage unsupervised autonomy for the delivery of long endurance, multi-mission capability to our customers. These projects, including but not limited to the Extra Large Autonomous Undersea Vehicle (XL-AUV) Program, require Senior Systems Engineers with broad...
-
Electrical Power Engineer
vor 2 Monaten
Haymarket, Österreich Elek VollzeitElectrical Power Engineer (Software) | ELEK SoftwareThis is a modal window.No compatible source was found for this media.Electrical Power Engineer (Software)ELEK SoftwareCongratulations on being invited to complete an Online Video Interview.Before completing this interview, I recommend you visit and review our software products.I wish you all the best and...