Assistant Depot Manager
vor 3 Wochen
At
Return-It , recycling is in our DNA.
As a wholly owned subsidiary of
Re.Group , we are leaders in managing and facilitating operations that focus on recycling for the Container Deposit Schemes (CDS) in Australia.
Convenient locations plus new technology enable a seamless recycling experience both at fully staffed depots and Express collection points.
At the heart of Re.Group is our focus on positive community impact.
We collaborate with charities, private organisations, and the Government to benefit local communities.
As Assistant Depot Manager, you will oversee the smooth operation of the depot, ensuring you and your team provide exceptional customer service by assisting customers sort their recyclable products and providing them with the correct refund.
Your Responsibilities Will Include
Support the Depot Manager with the day-to-day smooth operation of your Depot
Ensure customers feel welcomed and assisted with their recycling products to inspire return customers
Leading a small team to deliver outstanding customer service
Manual counting of containers and not afraid of manual handling
Sorting recyclable items into their correct categories
Cash handling, ensuring accurate record keeping
Ensure staff are adhering to all health and safety procedures and highlighting any hazards/faults/risks
Continuously looking for opportunities to improve efficiency and increase customer satisfaction
Ensure that staff have the skills and training to work safely and efficiently
About You
Previous customer service, hospitality, or retail experience would be highly preferred
Previous experience leading a small or medium team will be highly desirable
Knowledge in using Microsoft Teams, Outlook & Excel
A current driver's license
You have a great 'can do' attitude with customer service at the forefront of all interactions
What We Offer You
Competitive salary + Bonus
Multiple career paths and advancement opportunities
Access to our Employee Assistance Program (EAP)
Novated car leasing
PPE provided
On-site or street Parking available
The opportunity to work towards our vision of creating a wasteless society
At Re.Group, we celebrate diversity, equity, and inclusion.
Our commitment is to foster working environments that embrace everyone, ensuring fair and respectful treatment for all.
We actively encourage applications from Aboriginal and/or Torres Strait Islander peoples, veterans, individuals with disabilities, individuals of all gender identities, those in mature age and early careers, members of the LGBTIQA+ community, and individuals from diverse cultural backgrounds.
Your unique perspective and experience are valued here.
Come be a part of our inclusive community at Re.Group.
Requirements
Your responsibilities will include:
Leading a small team to deliver outstanding customer service
Sorting recyclable items into their correct categories
Transporting items to the relevant storage area.
This may be via forklift or manual handling.
Ensure customers are welcomed and assisted with their recycling products to inspire return customers
Cash handling, ensuring the cash float is balanced daily
Ensure staff are adhering to all health and safety procedures and highlighting any hazards/faults/risks
Continuously looking for opportunities to improve efficiency and increase customer satisfaction
Ensure that staff have the skills and training to work safely and efficiently.
Summary
To be successful in this role, you will have:
Previous customer service, hospitality, or retail experience
Excel & Outlook experience
You have a great 'can do' attitude with customer service at the forefront of all interactions
This is an exciting opportunity for you to develop your career with a fast-growing business that's genuinely making an impact on our environment and local community.
Are you ready to make a difference?
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