IT Support Officer

vor 1 Tag

City of Brisbane, Österreich Monadelphous Vollzeit

Across the Monadelphous workforce, you will find stories of people who took an opportunity to make a difference with us and built a career and lifetime friendships as a result. We employ over 7,500 highly skilled people who contribute positively to our operations and the communities in which we operate. Ours is a culture built over 50 years, and it’s the reason for our continued success. The Opportunity We are currently looking to fill an IT Support Officer position at our Milton office in Brisbane. As an essential part of our Group IT Service Desk team, you will provide Level 1-2 support while working on‑site. This role will see you play a pivotal part in ensuring smooth IT operations and delivering high-quality support to our staff. Key Responsibilities Provide Exceptional IT Support: Assist users with a wide range of IT issues, aiming to deliver a seamless and positive experience. Troubleshooting and Problem‑Solving: Actively troubleshoot and resolve technical issues, building valuable skills and knowledge along the way. Effective Communication: Keep clear and concise records of service interactions and communicate effectively with users to ensure understanding. Flexibility: Be willing to work flexible hours and participate in a shift roster to meet the evolving needs of our business. What You Will Bring Team Spirit and Communication Skills: A team first mindset with the ability to clearly explain technical information to users at all levels. Passion for IT and Problem‑Solving: A genuine interest in technology, a thirst to learn, and enthusiasm for troubleshooting and resolving issues. Foundational IT Skills: Familiarity with Windows 10 / 11 and Microsoft Office 365, with a willingness to learn more about Microsoft Server, Active Directory, and Group Policy. Adaptability: A flexible approach, ready to take on new challenges and adapt to changing priorities. Why us? Why us? We provide the benefits you’d expect from a leading Australian company, but what makes us different? Our work. We offer diverse, challenging work on some of the world’s biggest resources, energy and infrastructure projects. Our culture. We’re solution focused, reliable and embrace a ‘can‑do’ team environment. Our loyalty. We want you to reach your potential, we’d like to help you get there. Safety is at the forefront of everything we do, and we live by our promise : The safe way is the only way. We embrace the benefits of employing hardworking people from a range of backgrounds, so we encourage applications that contribute to our diverse workplace. If you’d like to see our Diversity Policy, you’ll find it here. A career at Monadelphous is a career with a difference. Make it yours. #J-18808-Ljbffr

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