Showroom Customer Service and Business Development
vor 2 Wochen
Showroom Customer Service and Business Development Location: Mount Barker, SA Hours: Monday – Friday, Full Time Permanent Reporting to: Diana Phillips – Regional Retail Manager About The Role This role is a blend of customer service and administration (approximately 60/40). You will support clients in finding Assistive Technology that enhances mobility and independence, while also managing the administrative processes that make this possible. This role will also include implementing new business development strategies to drive sales. On Any Given Day, You Might Be Demonstrating products in the showroom with clients and therapists Preparing quotes and processing orders Managing online and email enquiries Liaising with funding bodies to ensure client needs are met efficiently Liaising with key therapists in the community The role requires strong attention to detail, accuracy with data entry, and confidence in working across multiple software systems. Key Responsibilities Provide face‑to‑face and online customer service, ensuring a positive client experience. Accurately prepare and process quotes, orders, and funding documentation. Navigate multiple computer systems (web‑based and proprietary) to manage enquiries and records. Respond promptly to email and online enquiries in a professional manner. Liaise with therapists, government funding agencies, and clients to coordinate timely solutions. Maintain showroom presentation and stock as required. Review reports and key figures and implement new business development strategies. Drive sales with key therapists and clients utilising your sales experience. Skills & Qualifications Minimum typing speed of 30 wpm with strong computer literacy (essential). Previous customer service or administrative experience preferred. Confidence in building professional relationships and engaging with therapists, referral partners, and community networks to strengthen showroom visibility and professional relationships. Demonstrated initiative in identifying local opportunities, promoting products, and supporting business development activities that drive showroom growth. Excellent written and verbal communication skills. Ability to remain composed in a fast‑paced, high‑volume environment. Strong organisational skills with attention to detail and accuracy. Willingness to obtain relevant checks (Police/NDIS Worker Screening). Benefits Employee discounts on Aidacare health equipment products and services. Quarterly incentive scheme. Employee Assistance Program (mental wellness support). National benefits program (retail, insurance, gym and more). Comprehensive training program to equip you for success. About Aidacare Aidacare is a national leader in the Healthcare Equipment industry, with over 1,300 staff across 90+ locations. We pride ourselves on innovation, excellence, and supporting our clients to live more independently. How To Apply If you’re organised, tech‑savvy, and enjoy helping people, we’d love to hear from you. Please click “Apply Now” to join our Mount Barker team and make a real difference. #J-18808-Ljbffr
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Showroom Customer Service
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Mount Barker, Österreich Aidacare Pty Ltd VollzeitA national healthcare equipment leader in Mount Barker is looking for a Showroom Customer Service and Business Development professional. This full-time role combines customer service and administration, supporting clients with Assistive Technology while managing key business processes. Ideal candidates will possess strong computer literacy and excellent...
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