Creative Operations

Creative Operations & Production Lead (12 month contract) Join us on our mission to make a better world of work. Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and develop high-performing teams. Powered by people science and the most comprehensive employee dataset in the world, the most innovative companies including Canva, On, Asana, Dolby, McDonalds and Nasdaq depend on Culture Amp every day. Culture Amp is backed by leading venture capital funds and has offices in the US, UK, Germany and Australia. Culture Amp has been recognized as one of the world’s top private cloud companies by Forbes and most innovative companies by Fast Company. For more information visit cultureamp.com. Who are we looking for? We’re looking for an experienced creative operations and production lead to join Culture Amp’s creative team within the marketing practice. You’ll be responsible for establishing and enabling workflows between creative and cross‑functional partner teams, resource and budget management and leading day‑to‑day team and project production. You will work closely with our global team of design, content, video, specialist craft experts and marketers to guide delivery and operational best practices for integrated campaigns and innovative brand building programs. You are people‑centered and process‑orientated. You ask thoughtful questions. You’re a great listener. And you know that good communication and follow‑through is paramount for this role. A successful creative operations and production lead brings together relationship‑building, creativity, business strategy, and project management expertise to unify teams and drive impactful project outcomes. Please note, this role is a 12 month fixed‑term parental leave cover. The Team Creative is an integral part of Culture Amp and operations as a function is instrumental in enabling our teams to work together more effectively and have a greater impact on the world of work. This is an opportunity to lead the charge with establishing new and optimal ways of working for a growing team with bold ambitions and have a measurable and meaningful impact on the company’s growth trajectory. What You’ll Need To Be Successful 7+ years’ experience managing production for complex creative projects, designing and implementing new processes and operational workflows, in fast‑paced and global team environments. Experience building and scaling a creative studio structure, managing and distributing work with‑in a team and across a hybrid network of contractor or agency partnerships, to meet key project requirements and deadlines. Experience producing high quality brand creative projects or integrated campaigns, with an understanding of content creation and asset production across touchpoints such as editorial and report publications, video content, campaigns, digital marketing and microsites, social series, physical OOH and event activations. Exceptional written and verbal communication skills, with the ability to exercise excellent judgment in decision making, managing and communicating trade‑offs when collaborating with multiple stakeholders. Strong interpersonal and relationship‑building skills to engage and collaborate with stakeholders (of all levels) and achieve a shared understanding and vision. Creative problem solving and critical thinking skills to connect and simplify complex ideas and evolving project requirements. A genuine interest in creativity, with the ability to identify brand quality and integrity, and a growth mindset to continually develop and improve your skills and team output. Familiarity with marketing, communications and creative enablement tooling – project management (Asana, Slack, Google Meets), email and digital marketing (Hubspot, web & event CMS platforms), templates and brand resources (Canva, Figma or similar), and an interest in adopting new technologies, such as AI tools for workflow enhancement. What You’ll Be Doing Design and lead creative operations – including team prioritisation processes, workflow building, creative resource allocation, tooling and budgets, change management and brand enablement. Partner with brand and creative leadership to build and manage a network of creative contractor and agency partners to deliver innovative and high‑impact creative. Plan the strategy and approach for efficient and quality content production, with an initial key focus of standing up a global agency partner network and internal workflows for video and animation production. Act as the first point of contact for our creative team, triage and manage project requests, and work closely with creative leads and marketers to proactively clarify requirements and deliverables when there is ambiguity. Play a hands‑on role in driving creative programs of work of a variety of natures, partnering cross‑functionally with design, content, campaigns, digital, events and marketing roles, managing feedback rounds and implementation. Facilitate project‑related team meetings (for example – kick‑offs, stand‑ups, status updates, internal/partner reviews) and communicate action steps to the broader team. As the creative team representative, contribute to planning and the continual optimisation of workflows and team design in marketing to support functions to collaborate and resource projects effectively. Manage brand enablement material and resource hubs for partner teams, agencies and creative roles to reference, and monitor technical quality standards and creative integrity for project deliverables according to Culture Amp’s creative guidelines. Contribute to leading an inspiring creative culture and guiding creative production best practices. You are A creative problem solver and team motivator. You understand what it takes to bring a diverse group of people together to bring new ideas to life. You are prepared to get in and deliver work. You are equally comfortable with operational strategy and planning as you are with managing project delivery and production. Progress over perfection. You are someone who is comfortable taking initiative and operating in an exciting but at times ambiguous environment with tight deadlines. Benefits Employee Share Options Program: We empower you to be an owner in Culture Amp and share in our success. Programs, coaching, and budgets to help you thrive personally and professionally. Access to external providers for mental wellbeing and coaching support to sustain the wellbeing, safety and development of our people. Monthly Camper Life Allowance: An automatic allowance paid out each month with your pay – you can spend it however you like to help improve your experience and life outside work. Team budgets dedicated to team building activities and connection. Intentional quarterly wellbeing pauses: A quarterly company‑wide shutdown day in each region to collectively pause, reset and focus on restoration and rest, without having to tap into individual vacation time. Extended year‑end breaks: An extended refresh period at the end of year. Excellent parental leave and in‑work support program available from day 1 of joining Culture Amp. 5 Social Impact Days a year to make a positive impact on the community outside of work. MacBooks for you to do your best & a work from home office budget to spend on setting up your home office. Medical insurance coverage for you and your family (Available for US & UK only). We have a strong commitment to Anti‑Racism, and endeavour to lead by example. Every step we make as a business towards anti‑racism is another step we can take to support our customers in making a better world (of work). You can see our current commitments to Anti‑Racism here. We strongly encourage you to apply if you’re interested – we'd love to know how you can amplify our team with your unique experience If you decide to apply, as part of your application, we will ask you to complete voluntary diversity questions (excluding roles in Germany). These questions are completely optional, but your participation truly helps. By sharing this anonymous information, you support our efforts to build a more inclusive and equitable hiring process – and help us hold ourselves accountable to that commitment. Your responses are entirely confidential and will not impact hiring decisions. Reasonable Accommodation: If you require reasonable accommodations or adjustments due to a disability to complete the online application or to participate in the interview process, please contact The Reasonable Accommodations team will respond to your email promptly. Culture Amp will retain your CV & personal information for a period of two years (four years for the US) from the date of your application process completion. Culture Amp may contact you in relation to future job opportunities during this time period. For further information please see our privacy policy here or contact Seniority level Mid‑Senior level Employment type Contract Job function Marketing and Sales Software Development #J-18808-Ljbffr