Quality And Safeguarding Specialist

About the Organisation The Benevolent Society's vision is to build a just society where all Australians can live their best life. For more than 200 years we have supported people at the margins of society: Aboriginal and Torres Strait Islander Australians; children, young people, and their families; older people; carers and people with disability. We are an independent, non-religious service provider which supports people to live life their way. As part of The Benevolent Society's vision, we are strongly committed to reconciliation with Aboriginal and Torres Strait Islander people of Australia. We remain steadfast in our commitment to promoting the economic, political, and social inclusion of Aboriginal and Torres Strait Islander peoples. About the Role Join a dynamic team where your expertise drives real impact. This pivotal role champions continuous improvement, ensures legislative compliance, and strengthens safeguarding frameworks across operational directorates. Be the specialist who empowers best practices and elevates care standards to new heights across our Child, Youth and Family and Ageing and Carer Services. Duties Support the implementation, maintenance and continuous improvement of a comprehensive Client Safeguarding Framework and provide insights and analysis for the identification of developmental, preventative and corrective safeguard actions. Support implementation of Quality & Safeguarding governance mechanisms across Operations and facilitate sharing of safeguarding and quality data trends from incidents, complaints and feedback. Support logistics and administration of external accreditation audits and reviews within the Child, Youth and Family and Ageing and Carers directorates. Undertake reviews of individual incidents and complaints for quality, compliance and practice gaps in collaboration with Risk & Compliance and support continuous improvement processes. Skills and Requirements Degree qualified in area relating to service delivery and in a relevant field (e.g. social work, human services, psychology, allied health, nursing or significant equivalent knowledge, skills and experience). Must have proven experience in a Quality and / or Safeguarding role with a background in Child, Youth and Family or Ageing and Carer services and comprehensive understanding of program and practice challenges in service delivery. Excellent writing, presentation and communication skills and experience in providing expert advice and quality improvement support. Experience in monitoring, reviewing, and evaluating quality systems, frameworks, processes, and improvement initiatives in response to data. Demonstrated ability to drive change through influence, with the ability to build strong working relationships based on trust and collaboration across all levels of the organisation. If you identify as Aboriginal and / or Torres Strait Islander peoples, then we want to hear from you. The Benevolent Society recognises and values cultural knowledge and wisdom of Aboriginal and Torres Strait Islander communities, we therefore strongly encourage you to apply. We are strongly committed to being an Employer of Choice, one who offers, provides, and practices cultural safety in our workplace. Benefits Salary Benefits – You can package up to $15,900 pa of your pre-tax salary to pay for everyday expenses before income tax is calculated, meaning you take home even more pay Motor Vehicle Packaging Options – To suit your lifestyle. Work / Life Balance – Enjoy flexible work arrangements, including hybrid home / office options, and accrue an additional day off each month (a bonus of 12 days per year) as a full-time employee. Recognition and Reward – Sector competitive remuneration, various recognition programs and access to long service leave after 5 years. Wellness – Stay fit with a Fitness passport, utilise our Employee Assistance Program, and even purchase additional leave. Professional Development – We tailor career development opportunities to all employees and volunteers for career enrichment, fulfilment, and growth. Our Reconciliation Commitment – Aboriginal and Torres Strait Islander employees are entitled up to 2 days paid plus up to 10 days unpaid cultural leave, as well as the option to be a voice on reference networking groups, the opportunity for cultural and professional development that supports career pathways and your social and emotional wellbeing. Job Details $100‑$120K + Super + Salary Packaging. Flexible location in any of our Greater Sydney hubs. 2 positions available. Seniority level: Mid‑Senior level. Employment type: Full‑time. Job function: Quality Assurance. Industries: Individual and Family Services. How to apply Please submit your current CV and cover letter outlining your suitability and interest in the role. Contact: Emily Wailes. On for a friendly, confidential discussion. Please click here for the Position Profile. #J-18808-Ljbffr