Peer Workers- Lived Experience Telephone Support Services
vor 2 Wochen
SCHADS Level 3
Skylight is recruiting Peer Workers for the Lived Experience Telephone Support Services (LETSS) to work across a flexible weekly roster. The roles are classified at SCHADS Level 3 and on a casual basis.
The successful applicant will provide mental health information, navigation and support, in real time, by way of telephone, email and web chat to enable individuals to access information, services and supports. The Peer Worker role will work during the ‘social afterhours period’ between the hours of 4pm – 12am.
About Skylight
Skylight Programs deliver a range of recovery-oriented community mental health services by working alongside people experiencing mental illness, family and friends who care for them, and the broader general South Australian community.
Skylight services are developed with input from participants to ensure responsive, effective services that build on strengths, increase resilience and improve mental health.
Essential Requirements
- A tertiary qualification, diploma or certificate relevant to the health or mental health sectors, and/or extensive work experience in community services.
- A Certificate IV in Mental Health and/or Certificate IV in Peer Work or equivalent (as agreed to by Adelaide PHN).
- Ability to use lived experience of mental illness or carer of someone with mental illness.
- Experience in delivering telephone and web chat mental health support services.
- Demonstrated ability to provide emotional support during time of distress.
For more details or enquiries, please contact Shane Ford on
LETSS Peer Worker Job Description
To Apply
To be considered for the role, please address the following questions within a total 1-page limit, together with a cover letter and your resume:
- Describe what skills you believe to be most important when delivering support services to participants in the community via telephone and web chat support services.
- Please describe an experience where you have needed to communicate professional boundaries in a respectful and supportive manner.
- The LETSS Peer Worker will provide mental health information, navigation and support, to enable individuals to access information, services and supports in real-time in the social afterhours period of 5-11.30PM. How will you prepare yourself for this role and what will assist you to sustain the commitment?
Skylight Mental Health is committed to promoting a diverse and inclusive workforce including people from all genders, ages, abilities, sexualities, cultures, bodies and backgrounds. We strongly encourage applications from Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people and people with mental health lived experience.
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Adelaide, Österreich Skylight Mental Health Vollzeit1.0 FTE 12 Month Maximum Term Contract until Feb 2026 Metropolitan Adelaide Loccations Skylight is recruiting a Team Leader for the Lived Experience Telephone Support Service (LETSS ) Team at 1.0 FTE for a 12 Month Maximum Term Contract until February 2026 to work across a flexible weekly roster at Skylight metropolitan locations. Days and hours...
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