Small Business Banker

Join to apply for the Small Business Banker role at NAB 3 days ago Be among the first 25 applicants Location: Sydney and Parramatta Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand. Join us on this exciting growth journey This role sits in our Business Direct Small Business team that’s doubling down on customer obsession and supporting our colleagues. Responsibilities Keep things simple whilst managing small business lending requests up to $2 million, and home lending up to $3 million. Move with speed in this role to grow revenue and drive customer advocacy. Be customer obsessed and increase the portion of customers who consider NAB to be their Bank of Choice. Own it by understanding our customers’ needs to provide tailored holistic banking solutions. Win together by engaging and building relationships with our Retail Branch and Broker network to increase portfolio performance and customer outcomes. Qualifications Motivation to build genuine personal connections with our customers, empowering them to feel confident and bring their business dreams to life. Lending experience in business banking or retail banking. Agribusiness experience will be highly regarded. Excellent understanding of the SME Market. Strong customer and relationship management. Problem solving, critical thinking and negotiation skills. A diverse and inclusive workplace works better for everyone. We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated. Build your career with NAB. At NAB, we encourage our colleagues to invest in their skills, experiences and careers. To put your best application forward, we recommend firstly reviewing the job advertisement and the Role Purpose Statement (also known as the position description – this is linked to the job advert). This will give you a clear idea of what the role entails. If the opportunity excites you and aligns with your career aspirations, you should seek your People Leader’s endorsement and apply. Note: all NAB colleagues are encouraged to have a minimum of 18 months tenure in their current role. Feel free to reach out to the Talent Acquisition Team with questions but please note, to ensure we run a fair and equitable process for all colleagues, we’ll often guide you to apply through the process outlined above. We’re excited about your interest in this opportunity For personalised career advice and to discuss your growth within NAB, please speak with your People Leader. They know your journey best and can offer the most relevant support and guidance. Additionally, please visit CareerU or Careers at NAB for useful tips and tools. Our Talent Acquisition Consultants are dedicated to the hiring process and will not have the full picture of your career path. We wish you the best of luck with your application Application updates will be shared with you from PageUp (our recruitment system). We recommend you filter our current opportunities to your preferred location before applying. If you require any adjustments to the recruitment process or the role, please let the Talent Acquisition Consultant know. For details on the recruitment process, and accessibility, please visit To discuss adjustment requirements, please contact the NAB Careers team, via (please reference job number) or visit our Careers page through the link above for other contact options. Join NAB #J-18808-Ljbffr