Customer Service Team Member

What’s in it for you when you’re part of our team: Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few Free standard OnePass membership Access to 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave 12 weeks paid parental leave, regardless of gender Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Café, and travelling store team member opportunities We’re genuinely invested in your career and no matter where you start with us, that pathway is yours to build About the role: Our team members are the face of Bunnings, always ready to give it a red-hot go They provide friendly and helpful service to everyone who walks through our doors, ensuring every experience counts. When customers visit us, they are greeted by passionate team members eager to offer tools and advice to turn any D.I.Y. dream into a reality. Whether it’s finding the right product or sharing expert tips, our team is here to help every step of the way. This is a Part‑Time role. Flexibility to work morning, day and evening shifts from Sunday to Wednesday is required so that we can provide the best experience to our customers. We provide an adult pay rate for 18 years of age and above at $28.64 per hour for this role. What’s involved: Provide customers with the best experience across the store Manage stock efficiently while keeping the workspace clean and tidy Serve customers with a smile at our checkout registers Join a team that is supportive, inclusive, makes a difference in the community, and has fun doing it Who we’re looking for: We’re looking for team members who are passionate about helping others and eager to learn and grow. Whether you have a green thumb, are into D.I.Y., looking for your first retail role, or even considering a career change, we would love to hear from you You’ll need: A genuine passion for customer experience with energy and enthusiasm To be able to approach, connect and confidently interact with customers An enthusiasm for learning about products and services and the readiness to lend a hand across different areas of the store To act with integrity, be safe and do your best The availability to work flexible hours (including late nights, early mornings and weekends) When you’re ready to give this opportunity a Red Hot Go, all you’ll need to do is: Submit an application and complete an online chat interview (20 minutes) If successful, next step includes an online video interview (15 minutes) If you’re a match, we’ll invite you to an onsite meet and greet with our leaders (20 minutes) You’ll be part of a workplace where you feel like you belong. We love the diversity across our teams, brought together in an inclusive culture guided by our values. We welcome applications from individuals of all ages, cultural backgrounds, abilities, sexual orientations and gender identities. We strongly encourage Aboriginal and Torres Strait Islander peoples to apply and join us in shaping a workplace that celebrates First Nations voices, perspectives, and contributions. Please note, you must be 15 or over to apply for a role at Bunnings. We’re all about fairness at Bunnings, and our team’s here to support you every step of the way. If you need any adjustments, just let us know – we’re here to help. If you’ve got the experience, skills and drive to grow – but don’t quite nail every part of the job description – we still want to hear from you. For support, reach out through our internal Talent Acquisition team. Bunnings reserves the right to close job advertisements at any time, so we encourage you to apply early. We do not accept unsolicited resumes from recruitment agencies, as we have a dedicated internal Talent Acquisition team managing all hiring processes. Please note if you are offered a role with us, background checks may be required. This can include police, employment, medical and qualification checks. If a police check search returns a criminal record, Bunnings will assess whether the record impacts your ability to perform the key requirements of the role. Be careful – don’t provide your bank or credit card details when applying for jobs. Don’t transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad. #J-18808-Ljbffr