Front Desk Supervisor
vor 3 Stunden
Front Desk Supervisor Sofitel Sydney Darling Harbour – Hotel Location: Sydney, New South Wales, Australia Salary: $80,000.00 - $82,000.00 (per annum) Company Description Sofitel Sydney Darling Harbour welcomes guests into a world of luxury blending French Art de Vivre and local culture. The Flagship hotel boasts 590 rooms and suites, four vibrant bars and restaurants, a stunning, award‑winning outdoor infinity pool, state‑of‑the‑art gym overlooking the city skyline, exclusive top‑floor Executive Lounge and our well‑renowned luxurious spa. Outstanding people make it all happen and we are committed to creating an energising, rewarding and exciting work environment. Become part of a culture that is dedicated to executing exceptional luxury experiences for our guests. Inspiration, Recognition & Reward As a valued member of our team, you will be immersed in a world of exceptional privileges and bespoke rewards. Enjoy unparalleled access to exclusive industry benefits across a global portfolio of luxury accommodation, fine dining, and curated lifestyle experiences. Indulge in daily privileges such as artisan coffee at a preferred rate and a specially crafted Ambassador dining menu, designed to elevate your everyday. To support your continued growth, we offer a distinguished learning platform, an elegant fusion of expert knowledge and tailored development, ensuring you flourish in a culture that celebrates excellence, sophistication, and personal ambition. Job Description Oversee Front Desk, Porter’s Desk, Reception, cashiering, One Touch, and Reservations to ensure smooth daily operations. Supervise, coach, and develop Ambassadors to deliver consistent, world‑class guest service. Greet VIPs, manage credit and accounting issues, and ensure all public areas and hotel facilities are flawless. Promote loyalty programs and support hotel and departmental targets. Maintain strong knowledge of all departments, events, conventions, and key personnel to enhance guest satisfaction. Ensure policies, procedures, and service standards are followed, while leading induction and skills training programs. Assist with rostering, manage duty keys and cash floats, and perform audits to maintain operational excellence. Qualifications Highly motivated with a keen eye for detail, delivering excellence in every task. 1–2 years in a similar role, bringing hands‑on expertise and a proactive approach. Experience in a luxury hotel environment is a plus, bringing polished service and refined guest interactions. Strong verbal and interpersonal skills to engage guests and team members with confidence. Always present a professional, polished image that reflects the prestige of the Sofitel brand. Comfortable working a rotating roster, including weekends and public holidays, to ensure seamless operations. Additional Information If you share our passion for hospitality, service excellence, innovation and drive, we would love to hear from you Commitment To Diversity & Inclusion We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know. Please note that full Australian Working Rights are required for this role and that the hotel is unable to assist candidates in obtaining Australian working rights. Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Management and Manufacturing Industries Hospitality #J-18808-Ljbffr
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Front Desk Supervisor
vor 2 Minuten
Bathurst Regional Council, Österreich Jenolan Caves Trust VollzeitJenolan Caves Reserve Trust is seeking a Front Desk Supervisor who is keen to connect visitors and guests to an incredible natural setting through their culinary experience. Temporary full-time role up to 12 months Located at Jenolan Caves, 3 hours from Sydney and 25 minutes from Oberon Front Desk Supervisor (JC029) – Trades Officer – FT (38hr/Wk) Base...
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Front Desk Supervisor
vor 46 Minuten
Oberon Council, Österreich Australian Department of Climate Change, Energy, the Environment and Water VollzeitAustralian Department of Climate Change, Energy, the Environment and Water – Oberon NSW Jenolan Caves Reserve Trust is seeking a Front Desk Supervisor who is keen to connect visitors and guests to an incredible natural setting through their culinary experience. Temporary full-time role up to 12 months Located at Jenolan Caves, 3 hours from Sydney and 25...
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Front Desk All Rounder
vor 1 Woche
Council of the City of Sydney, Österreich Sofitel VollzeitCompany Description Discover the Sofitel Sydney Darling Harbour welcomes guests into a world of luxury blending French Art de Vivre and local culture. The Flagship hotel boasts 590 rooms and suites, four vibrant bars and restaurants, a stunning award winning outdoor infinity pool, state of the art gym overlooking the city skyline, exclusive top floor...
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Front Desk All Rounder
Vor 2 Tagen
Council of the City of Sydney, Österreich Sofitel VollzeitCompany Description Discover the Sofitel Sydney Darling Harbour welcomes guests into a world of luxury blending French Art de Vivre and local culture. The Flagship hotel boasts 590 rooms and suites, four vibrant bars and restaurants, a stunning award winning outdoor infinity pool, state of the art gym overlooking the city skyline, exclusive top floor...
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Front Desk Supervisor – World Heritage Guest Experience
vor 28 Minuten
Oberon Council, Österreich Australian Department of Climate Change, Energy, the Environment and Water VollzeitA government environmental agency in Oberon, NSW, is seeking a Front Desk Supervisor to manage guest services at Jenolan Caves. This full-time temporary position involves overseeing daily front desk operations, ensuring exceptional customer experiences, and working in a stunning heritage location. Candidates should have significant experience in the hotel...
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Bathurst Regional Council, Österreich Jenolan Caves Trust VollzeitA heritage site management organization in New South Wales is seeking a Front Desk Supervisor to connect visitors with a unique natural environment. This temporary role ensures high-quality customer service and efficient front desk operations at Jenolan Caves. Ideal candidates will have over 3 years of front desk experience and excellent communication and...
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Front Office Supervisor
vor 3 Wochen
Council of the City of Sydney, Österreich Capella Hotels and Resorts VollzeitJoin to apply for the Front Office Supervisor role at Capella Hotels and Resorts . About Capella Hotels and Resorts Capella Hotels and Resorts embody excellence in the craft of hospitality. Our vision is to combine tradition, discovery, individuality, and a twist of the unexpected to create the perfect stay for each guest. Our destinations are designed by...
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Council of the City of Sydney, Österreich Capella Hotels and Resorts VollzeitA luxury hospitality brand in Sydney is seeking a Front Office Supervisor to oversee daily operations at the Communications Centre and Front Desk. You will lead a team to ensure exceptional guest service, train new members, and handle guest inquiries. The ideal candidate has experience in luxury settings and is passionate about fostering positive guest...
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Council of the City of Sydney, Österreich Capella Hotels and Resorts VollzeitA luxury hotel brand in Sydney is seeking a Front Office Supervisor to lead the Communications Centre and Front Desk operations. The role involves training team members, ensuring exceptional service delivery, and handling guest inquiries. The ideal candidate will have experience in a similar role at luxury hotels, strong communication skills, and a passion...
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Front Office Supervisor
vor 3 Wochen
Council of the City of Sydney, Österreich Capella Hotels and Resorts VollzeitAbout Capella Hotels And Resorts Capella Hotels and Resorts embody excellence in the craft of hospitality. Our vision is to combine tradition, discovery, individuality, and a twist of the unexpected to create the perfect stay for each guest. Our destinations are designed by world-renowned architects. Our restaurants offer authentic flavours imaginatively...
