Supervisor Customer Experience
vor 3 Wochen
Supervisor Customer Experience Customer Experience Supervisor TAS Location: Launceston Company: Kinetic Employment Type: Full-time Are you ready to lead a passionate team and make a real impact in your community Kinetic is Australia and New Zealand’s largest and most trusted bus operator and were looking for a Customer Experience Supervisor to join our team in Tasmania. This is your opportunity to play a key role in enhancing customer satisfaction and service delivery across multiple locations. About the Role As the Customer Experience Supervisor you’ll lead and support our Customer Experience and Transit Centre teams to ensure consistent high-quality service across all customer touchpoints. You’ll be responsible for: Supervising day-to-day operations and team performance Managing rosters resource allocation and service continuity Overseeing customer feedback complaints and call management Auditing quality of responses and driving continuous improvement Supporting frontline operations and providing hands‑on assistance when needed Producing reports and analysing customer feedback data Maintaining core systems including TIMS WEBFLEET and EROADAU What You’ll Bring Strong leadership and communication skills Experience in customer service and team supervision High attention to detail and problem‑solving ability Ability to work across multiple locations and adapt to changing environments Experience with systems such as Salesforce Resolve and TIMS A commitment to child safety and ethical service delivery Why Join Kinetic At Kinetic our mission is to improve the livelihoods of the communities we serve. We move people, enhance communities and strive to be an employer of choice. You’ll be part of a growing high‑achieving organisation that values: Emotional intelligence and ethical leadership Continuous improvement and innovation Teamwork and talent development Safety wellbeing and community impact Ready to Apply If you’re passionate about customer experience and want to lead a team that makes a difference we’d love to hear from you.
Why Join Us
Be part of a growing high‑achieving service organisation dedicated to excellence. If you are ready to make a difference in customer service and thrive in a collaborative environment we want to hear from you Apply Now We would love to hear from you. Please send your resume and a cover letter. Kinetic is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. #J-18808-Ljbffr
-
F&B Supervisor — Fast-Paced Hospitality Leader
vor 3 Wochen
City of Brisbane, Österreich Supervisor VollzeitA leading hospitality destination in Brisbane is seeking a passionate Food & Beverage Supervisor to join their dynamic team. The ideal candidate will have exceptional customer service skills and a positive attitude, thriving in fast-paced environments and committed to delivering outstanding guest experiences. Full-time, part-time, and casual opportunities...
-
The Star Brisbane Food and Beverage | Supervisor
vor 3 Wochen
City of Brisbane, Österreich Supervisor VollzeitFood & Beverage Supervisor About the Role The Star Brisbane is seeking passionate and professional Food & Beverage supervisors to join our dynamic team. If you bring energy, thrive in fast-paced environments, and take pride in delivering exceptional service with personality, we want to hear from you. Whether you're looking for full‑time, part‑time, or...
-
Customer Experience Supervisor
vor 3 Wochen
City of Launceston, Österreich Kinetic VollzeitA leading bus operator in Australia is seeking a Customer Experience Supervisor in Launceston to enhance customer satisfaction and service delivery. You will supervise daily operations and lead a passionate team, while being responsible for managing resources and overseeing customer complaints. The ideal candidate possesses strong leadership skills and has...
-
Customer Experience Supervisor
Vor 2 Tagen
City of Melbourne, Österreich La Trobe Sport VollzeitOverview Customer Experience Supervisor at La Trobe Sport, Bundoora campus, Melbourne. This is a continuing, full-time opportunity located at the Melbourne (Bundoora) campus. Base salary from $65,982 plus 17% superannuation. Responsibilities Facilitate sales of a range of facilities and experiences delivered by La Trobe Sport Support outstanding customer...
-
Department Supervisor: Lead Customer Experiences
vor 2 Wochen
Council of the City of Sydney, Österreich MUJI Retail (Australia) VollzeitA global retail brand is seeking a Department Supervisor in New South Wales to lead a team in delivering exceptional customer service and creating a positive shopping experience. Ideal candidates are motivated individuals looking for long-term career growth and display strong leadership potential. The role involves managing inventory levels and promoting...
-
Retail Supervisor — Lead Customer Experience
Vor 2 Tagen
City Of Cockburn, Österreich City Beach VollzeitA leading retail company in City Of Cockburn is seeking a Retail Supervisor to oversee daily store operations. Key responsibilities include delivering exceptional customer service, managing stock movement to optimise sales, and leading the retail team. The ideal candidate has retail supervisory experience and a passion for customer engagement. This full-time...
-
Customer Experience Supervisor
Vor 2 Tagen
City of Melbourne, Österreich La Trobe University VollzeitBase salary: Base salary from $65,982 plus 17% superannuation contribution. About the position The primary purpose of this position is to work with the Customer Experience Officer (Admin), La Trobe Sport, to facilitate sales of a range of facilities and experiences delivered by La Trobe Sport and supporting outstanding customer experience across La Trobe...
-
City Of Wanneroo, Österreich Petbarn VollzeitA leading pet specialty retailer in Clarkson is seeking a friendly Supervisor for a full-time position. The ideal candidate will have a strong focus on customer service, high integrity, and at least 2 years of experience in a fast-paced retail setting. Responsibilities include managing store operations, ensuring excellent customer experiences, and lifting...
-
Retail Supervisor: Customer Experience
vor 4 Wochen
City Of Bunbury, Österreich Vibe South Bunbury VollzeitA local petrol station is seeking an enthusiastic Retail Supervisor to oversee daily activities and ensure smooth operations. This full-time role involves managing customer service and staff, handling inquiries, and supervising a team. Ideal candidates should possess 1-3 years of retail supervision experience along with strong leadership and customer service...
-
Retail Supervisor: Customer Experience
vor 3 Wochen
City Of Bunbury, Österreich Vibe South Bunbury VollzeitA local petrol station is seeking an enthusiastic Retail Supervisor to oversee daily activities and ensure smooth operations. This full‑time role involves managing customer service and staff, handling inquiries, and supervising a team. Ideal candidates should possess 1‑3 years of retail supervision experience along with strong leadership and customer...
