Protocol Officer

Protocol Officer role at Premier's Department NSW. Play a key role in planning and delivering the official program of engagements and events for the Governor of New South Wales. Use your expertise in event logistics, protocol, and stakeholder engagement to support meaningful events and high‑level engagements at Government House and throughout New South Wales. Ongoing, Clerk Grade 7/8, salary ($113,574 – $125,720) plus superannuation (12%) and leave loading. Based in Sydney CBD. About the Role As a Protocol Officer at Government House Sydney, you will play a pivotal role in planning and delivering official engagements and events for the Governor of New South Wales, their spouse, and the Official Secretary. From facilitating courtesy calls with visiting dignitaries and organizing ceremonial events, to coordinating complex regional visits across New South Wales and supporting the Governor at community engagements, this is a unique opportunity to support the work of the State's most senior office. Your work will involve researching engagement opportunities, developing visit programs, preparing event briefing materials, managing guest lists, liaising with senior stakeholders, briefing the Vice Regal party, and occasionally serving as Master of Ceremonies. Success in this role requires agility, attention to detail, and the ability to remain composed under pressure – ensuring each engagement runs smoothly and reflects the dignity of the office. This is a fulfilling and varied position that offers purpose, and the opportunity to be part of meaningful engagements. Responsibilities Facilitate courtesy calls with visiting dignitaries and organize ceremonial events. Coordinate complex regional visits across New South Wales. Support the Governor at community engagements. Research engagement opportunities. Develop visit programs. Prepare event briefing materials. Manage guest lists. Liaise with senior stakeholders. Brief the Vice Regal party. Occasionally serve as Master of Ceremonies. Occasional regional travel, evening and weekend work will be required. Qualifications A sound understanding of contemporary Australian protocols and their application. Proven experience planning and delivering complex events to a high standard. Strong written and verbal communication skills, including the ability to prepare clear, professional correspondence and briefing materials. Strong stakeholder engagement skills, with the ability to build and maintain productive relationships at all levels. Initiative and sound judgement, with the ability to manage competing priorities in a fast‑paced environment. A proactive, self‑motivated mindset, with the ability to work both independently and as part of a high‑performing team. Discretion, professionalism, and tact in handling sensitive and confidential matters. We value diverse experiences. Even if you're not sure you meet all requirements, we encourage you to apply. Why Join Us? Flexible Working – Broad range of flexible working arrangements. Career Development – Ongoing learning through expert‑led sessions, online training, and professional development opportunities. Work‑Life Balance – Flex time accrual for extra hours worked (for non‑executive roles) based on a 35‑hour standard week. Wellbeing Support – Access to employee assistance program, fitness passport program, and wellbeing initiatives. Inclusive Culture – Staff‑led networks including Aboriginal Staff Advisory Committee, Diversity & Inclusion Network, and Young Professionals Network. How to Apply Click 'Apply Online' and submit your application including a resume detailing relevant knowledge, skills and experience (maximum 5 pages) and a cover letter addressing how you meet the requirements of the role (maximum 2 pages). Closing date: Tuesday, 5 August (9:59 AM). Salary: Clerk Grade 7/8. Remuneration Package includes base salary ($113,574 – $125,720) plus superannuation (12%) and leave loading. Hiring Manager Julia McSwan, Manager Protocol. Commitment to Diversity and Inclusion We welcome and encourage applicants from diverse backgrounds, including Aboriginal and Torres Strait Islander people, the LGBTQIA+ community, people with disability, people with caring responsibilities, people from culturally and linguistically diverse backgrounds, veterans and other diverse communities. The Premier's Department acknowledges the Traditional Custodians of the lands where we work and live. We pay respect to Ancestors and Elders past and present. We recognise and learn from the strengths of First Nations peoples of New South Wales and their continuing connection to, and unique cultural and spiritual relationship with, Country. Additional Information Reasonable Adjustments: The selection process will include assessment techniques to determine your suitability. You can request reasonable adjustments at any stage by indicating in pre‑screening questions, contacting the Talent Team, or reaching out to the hiring manager. Talent Pool may be created from this recruitment process. If eligible, you may be contacted for ongoing and temporary opportunities in the same role or grade that become available over an 18‑month period. #J-18808-Ljbffr