Retail Sales Team Leader

Overview Join to apply for the Retail Sales Team Leader role at IKEA At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world. We are guided by our cultures & values, creating a great place to work. We stand for equality, diversity and inclusion. We care about people & planet and promote health & wellbeing. We nurture your development and provide career opportunities to unlock your potential. Working at IKEA has its benefits and rewards: 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more 24/7 access to our Employee Assistance Program for health and wellbeing support 15% Co-worker discount Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant Co-worker uniform provided Free Co-worker parking Bonus programme (where eligible) Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers) Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible) Additional Information : This role is Permanent, Full-time, 76hrs/fortnight. You must have the availability a rotating roster between the hours of 8:00am to 10:00pm, weekdays and alternating fortnightly weekend shifts (both Saturday & Sunday). About this work area As a Sales Team Leader, you have a great opportunity to develop your career and grow with IKEA. Responsibilities Driving sales performance by understanding our customers’ needs, analysing the local market, and monitoring competition, and acting quickly to prioritise products and services that enhance profitability. Responsible for operational execution of activities and ways of working, while also taking responsibility to continuously improve these locally. Developing comprehensive range knowledge and sharing insights, features, and benefits with customers, team members, and commercial partners to maximise sales. Ensuring a seamless customer experience across channels, acting on customer insights to exceed expectations. Leading and motivating team members, and collaborating with commercial partners, to maintain inspiring, organised, well-stocked retail shops, ensuring the IKEA product range is presented in an engaging way that customers find easy to shop. Consistently analysing sales data to identify opportunities for improvement and implementing strategies to streamline processes and drive business results. Qualifications Passionate about home furnishings and curious about life at home. Proactive and high-energy, motivated to actively engage with customers to support them in their buying decisions. Skilled in understanding customer behaviour, motivations, and needs, and effectively applying this knowledge to find solutions and drive sales. Experienced leading a team of direct reports (minimum 1 year) including team development - coaching, building competence, managing performance, and creating a talent pipeline for future leadership roles. What we call a ‘restless doer’, adaptable. driven by curiosity, enthusiasm, and a desire to create a better everyday life for the many people. Proactive in seeking ways to simplify processes and reduce unnecessary negative costs to the business. Looking for an opportunity to grow and develop your retail leadership career with IKEA. Location Sydney, New South Wales, Australia Employment details Permanent, Full-time Hours: 76 hours per fortnight; rotating roster between 8:00am and 10:00pm, weekdays and alternating weekend shifts #J-18808-Ljbffr