IT Support Officer
vor 17 Stunden
Permanent Full Time The Southport School is a leading Anglican Day and Boarding School for boys situated on the banks of the Nerang River in the heart of the Gold Coast. The Southport School (TSS) has been established for 124 years and is committed to providing excellence in leadership learning and teaching pastoral care and extra‑curricular endeavours within a balanced holistic Christian environment. The School has a vibrant boarding academic cultural and sporting programme that extends across the full year and two campuses. We are seeking to appoint an IT Support Officer to join our dynamic future‑focused IT Team. This is an excellent opportunity to start a new career within the IT Industry. A successful applicant will be provided with training, professional development and the opportunity to grow their technical experience whilst working with enterprise hardware and software applications. The IT Support Officer is the first point of contact for all IT and AV‑related issues within the school. This role provides Level 1 support for students and staff and manages the IT helpdesk. The role is also vital in supporting audio‑visual set‑up and support for staff including setting up for significant events. The IT Support Officer reports directly to the IT Manager and responsibilities include: Install, maintain and configure computer systems Provide Level 1 user support Answer help‑desk calls Install and maintain Audio Visual equipment Hardware, software, audio visual and networking technical issue resolution Project work as directed Candidate Profile Excellent customer service skills General computing knowledge of hardware and software Competent knowledge of Windows and Apple operating systems Competent knowledge of Microsoft Office Suite including Office 365 Basic knowledge of TCP/IP networking and Wi‑Fi Knowledge of elementary physical networking Ability to work effectively in a team environment Self‑motivated and able to work unsupervised Organised and methodical approach to assigned tasks Have a vehicle and an open licence for short travel between campuses All staff at The Southport School should be supportive of the Code of Conduct and Anglican Ethos of the School. Candidates should hold or be eligible to hold a working with children Paid Blue Card and must be able to provide a recent criminal history check. Benefits Four weeks annual leave with 17.5% leave loading; mandatory leave to be taken over the Christmas and New Year holiday period Challenging role with lots of variety Work in a location near the water Complimentary access to gym and pool Ongoing training and development and potential to grow your career Please apply by submitting your cover letter and current CV that outlines the skills you would bring to the role by 08.00 am Friday 19 September 2025. Please email or call with any enquiries. Applications must be submitted via the online link on our website. Required Experience : Unclear Seniority Key Skills IT Experience Mac OS Active Directory Computer Networking Mobile Devices Windows Remote Access Software Help Desk IT Support Operating Systems Technical Support Troubleshooting Employment Type : Full‑Time Experience : years Vacancy : 1 Yearly Salary : 75000 – 81233 #J-18808-Ljbffr
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