Guest Service Agent
Vor 4 Tagen
Overview Advance your customer service/ administration career Work with a great team in an exceptionally beautiful location Casual role We have a great opportunity for an outgoing and service focused Receptionist/Guest Service Agent to support the Front Office, Sales and Banqueting teams at our stunning Alamanda Palm Cove Hotel. About the role Help deliver exceptional guest experiences at every part of the journey including reservations, arrivals, departures and throughout their stay Be an ambassador for the hotel, positively representing and promoting our boutique brand Be a key part of the guest experience, interacting wherever and whenever possible Help to ensure a smooth check in and out process for our guests utilizing the Hotel's PMS system Answer and process reservation enquiries, make recommendations and upsell rooms according to availability Coordinate with other departments Answer and dispatch both incoming external and internal calls Maintain sufficient knowledge of all room rates and available packages Follow up on all guest requests and complaints Be a key part of the guest experience, interacting wherever and whenever possible Support the operational teams with administrative tasks as required About you Have a desire to genuinely help people Excellent telephone technique and the ability to maintain friendly relations with both our internal and external customers Good time management and communication skills Well-developed computer knowledge and strong administrative skills You have a warm, personable yet professional disposition Front Office/reservation experience preferred but not essential Success in a similar role preferred but not essential, we are employing on attitude not just experience Deliver exceptional guest service and get a kick out of helping, problem-solving and being accountable for your workload An acute eye for detail and exceptional interactive social skills Ability to work under pressure in a varied, fast paced environment, by taking initiative and working collaboratively Positive mindset and a can do attitude About us Alamanda Palm Cove: Ranked in the top 5 hotels in all of Australia by TripAdvisor, the Alamanda Palm Cove is space – with 40 spacious guest suites, the LM Spa, Nu Nu Restaurant, stunning wedding facilities and gorgeous gardens, grounds and pools all in a beach front location with sweeping views of the Coral Sea. Lancemore Hotel Group Founded in 1986, The Lancemore Group is a leading Australian boutique lifestyle brand. Our Hotels offer boutique accommodation, conferences & meetings, weddings & events, wellness spas, critically acclaimed restaurants and award-winning wines. We are rapidly expanding across Australia and are unique in being a family owned company that combines the head of a large operation with the heart of a family company. You will be joining a high performing workplace that believes in developing new talent, empowering our people to drive their own results, career progression opportunities and generous staff discounts. Click the Apply Button Our Values Fun | Authentic Hospitality | Caring | Ownership Mindset | Performance | Growth Follow us on LinkedIn #J-18808-Ljbffr
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Guest Service Agent — Boutique Hotel Front Desk
Vor 4 Tagen
Palm Cove, Österreich Alamanda Palm Cove By Lancemore VollzeitA leading Australian boutique hotel in Palm Cove is seeking a Receptionist/Guest Service Agent to enhance guest experiences. Responsibilities include managing check-ins and inquiries, ensuring exceptional customer service, and working collaboratively with various teams. Ideal candidates will have a warm demeanor, excellent communication skills, and a desire...
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Guest Service Agent Alamanda Palm Cove
Vor 2 Tagen
Palm Cove, Österreich Lancemore Hotel Group VollzeitAdvance your customer service/administration career Work with a great team in an exceptionally beautiful location Casual role We have a great opportunity for an outgoing and service focused Receptionist/Guest Service Agent to support the Front Office, Sales and Banqueting teams at our stunning Alamanda Palm Cove Hotel. About The Role Help deliver exceptional...
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Guest Service Agent Alamanda Palm Cove
vor 4 Wochen
Palm Cove, Österreich Lancemore Hotel Group VollzeitJoin to apply for the Guest Service Agent at Lancemore Hotel Group About The Role Help deliver exceptional guest experiences at every part of the journey including reservations, arrivals, departures and throughout their stay Be an ambassador for the hotel, positively representing and promoting our boutique brand Be a key part of the guest experience,...
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Guest Experience Agent
vor 1 Woche
Palm Cove, Österreich Lancemore Hotel Group VollzeitA leading Australian boutique brand is looking for a Receptionist/Guest Service Agent at Alamanda Palm Cove. Responsibilities include delivering exceptional guest experiences, managing reservations, and supporting front office tasks. The ideal candidate will have strong customer service skills, be detail-oriented, and thrive in a fast-paced environment....
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Guest Experience Host
vor 2 Wochen
Palm Cove, Österreich Travel + Leisure Co. VollzeitGuest Experience Host page is loaded## Guest Experience Hostlocations: The Sebel Palm Cove Coral Coasttime type: Full timeposted on: Posted Todayjob requisition id: R- **We Put the World on Vacation**Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and...
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Guest Experience Concierge
vor 1 Woche
Palm Cove, Österreich Travel + Leisure Co VollzeitA leading vacation ownership company in Palm Cove is seeking a Guest Experience Host to manage front desk operations. The ideal candidate should have prior hotel experience, a passion for customer service, and excellent communication skills. This is an opportunity to be part of a dynamic work environment that values growth and development, offering...
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Guest Experience Host
vor 2 Wochen
Palm Cove, Österreich Travel + Leisure Co. VollzeitA leading vacation ownership company based in Palm Cove is seeking a Guest Experience Host. This role involves greeting and registering guests, providing local information, and ensuring excellent customer service. Ideal candidates will have a passion for hospitality, excellent communication skills, and the ability to work flexible hours, including weekends....
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Palm Cove, Österreich Alamanda Palm Cove By Lancemore VollzeitA leading Australian boutique hotel brand in Palm Cove is seeking Housekeeping Attendants to join a supportive team. Responsibilities include cleaning guest rooms and public areas, working in a vibrant environment. Ideal candidates will demonstrate attention to detail, a commitment to exceptional guest service, and the ability to thrive in a physically...
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Guest Experience Host
vor 1 Woche
Palm Cove, Österreich Travel + Leisure Co VollzeitWe Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and...
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Spa Therapist — Elevate Guest Wellness
vor 1 Woche
Palm Cove, Österreich Lancemore Hotel Group VollzeitJoin an established industry player as a Spa Therapist in a casual role at a leading Australian boutique hotel. This exciting position invites passionate individuals to deliver exceptional spa experiences while maintaining high standards of quality and service. You'll be part of a professional team that values personal growth and offers career development...
