Peer Worker

Peer Worker - Suicide Prevention Warmline Wellways is committed to reconciliation, lived experience and inclusivity. We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived experience of mental health and disability, and people who identify as LGBTIQA+ to apply. Even if you only meet some of the criteria, we're excited to hear from you. Turn your lived experience into hope for others, join our team and make a real impact SCHADS 3 $40.62 per hour + penalty rates Part Time (20 hours per week) opportunity based in Gympie Warmline is a non‑clinical, peer‑led suicide prevention phone service for people who have attempted suicide, are experiencing suicidal thoughts or are at risk. Guided by your personal lived experience, you'll offer empathy, understanding, and support in a shared space of compassion and mutual respect. About the opportunity Warmline Suicide Prevention Peer Workers provide a safe, validating environment where people reaching out feel heard, understood and supported. You'll help individuals explore coping strategies, co‑develop safety plans and navigate relevant local and online supports. You will support people during scheduled calls, building trusting relationships that foster hope, connection and a sense of hope. People seeking support can request a callback for help with their distress, concerns or worries. A Team Leader will match them with a suitable peer worker, who will make contact within 48 business hours to arrange a time for a conversation. Individuals may choose a single call or up to eight weekly calls for ongoing support. Shift Times Monday‑Wednesday: 1:30pm‑7:00pm Saturday: 10:00am‑3:30pm (penalty rates apply) This is an office‑based role located in Gympie. About you You bring personal lived experience of suicidality or suicide bereavement and a genuine desire to walk alongside others on their recovery journey. You offer a calm, non‑judgmental and compassionate presence and you're comfortable sharing aspects of your lived experience when it may be helpful and supportive. You’ll engage with people to discuss their distress or suicidality, explore coping tools, and co‑create safety plans that honour their strengths and goals. You’ll be supported every step of the way through supervision, team connection and ongoing development opportunities. To be successful in this role, you will need: Lived experience of suicidality or suicide bereavement Non‑judgmental, supportive attitude and ability to empathise Right to work within Australia Current valid Driver's Licence and the ability to undertake some travel NDIS Worker Orientation Module Certificate (Quality, Safety and You) – free online course National Police Records Check NDIS Worker Screening Check and Working with Children's Check Desirable: Relevant qualifications or commensurate experience in working in the mental health or community services sector, generally Certificate IV qualification (Health/Mental Health, &/OR Diploma/Certificate IV in Mental Health Peer Work) What we will offer you A purpose‑driven culture where people can thrive, everyone is respected, and differences are valued An equitable, diverse, and socially inclusive work environment Salary packaging up to $15,899 enables you to spend a portion of your salary before it is taxed to pay for things like rent, mortgage repayments, car leasing Meal and Entertainment allowance via salary packaging up to $2,650 per annum Receive 17.5% leave loading every time you take annual leave Paid parental leave after 12 months of ongoing employment Access for you and your family to our Employee Assistance Program How to Apply To apply for this role, please submit: A cover letter outlining your lived experience of suicidality or suicide bereavement and why you feel called to use this experience to support others Your current résumé, including two referees For a confidential discussion about the role, please contact Nicola Griggs at *******@wellways.org To view the full Position Description and submit your cover letter outlining your relevant lived experience and Resume, click APPLY Wellways Australia Limited is committed to the safeguarding of children and vulnerable people. All applicants applying for roles within Wellways must undergo a screening process prior to their successful appointment. #J-18808-Ljbffr