Senior Night Guest Service Agent
vor 22 Stunden
We are seeking a dedicated and experienced Senior Night Guest Service Agent to join our team at Oaks R Suites Geelong. This is a full‑time night shift position, working Sunday to Thursday from 11:00 PM to 7:00 AM. As the Senior Night Guest Service Agent, you will be the primary point of contact for guests during overnight hours, ensuring smooth operations and delivering exceptional service throughout the night. Key Responsibilities Oversee front desk operations during night shifts, including check‑ins and check‑outs. Respond promptly to guest inquiries and resolve issues with professionalism. Monitor property security and ensure guest safety during overnight hours. Handle reservations, payments, and administrative tasks accurately. Provide guidance and support to junior team members when required. Qualifications Previous experience in a guest service or front office role, preferably in hospitality. Strong communication and problem‑solving skills. Ability to work independently and maintain a calm, professional demeanor under pressure. Flexibility to work overnight shifts consistently. Additional Information Career Growth : Learning and development programs to boost your career. Exclusive Hotel Deals : 50% off stays at Minor Hotels in Australasia; 20% off for friends and family. Global Perks : International accommodation discounts across our hotel brands. Retail Rewards : Cashback and discounts at 400+ top retailers in AU/NZ. Experiences : Discounted entertainment and activities. Banking and Insurance : Exclusive health insurance offers and workplace banking benefits. Generous Leave : Parental and birthday leave. Wellness Boost : EAP and tailored wellness support. Currently, we are only accepting applications from candidates who have working rights within Australia or New Zeland. Company Description Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed. Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight‑knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture. #J-18808-Ljbffr
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Senior Night Guest Service Agent
vor 22 Stunden
Australia, Österreich Avani Hotels & Resorts VollzeitMinor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe,...
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Senior Night Front Desk Agent — Guest Experience Lead
vor 22 Stunden
Australia, Österreich Avani Hotels & Resorts VollzeitA prominent hospitality provider in Victoria, Australia is seeking a dedicated Senior Night Guest Service Agent for a full-time overnight position. This role focuses on overseeing front desk operations, handling guest inquiries, and ensuring guest safety during the night. Candidates must have previous experience in guest service and possess strong...
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Senior Night Front Desk Lead
vor 22 Stunden
Australia, Österreich Minor Hotels VollzeitA premier hotel chain is seeking a dedicated Senior Night Guest Service Agent at Oaks R Suites Geelong, focusing on ensuring smooth operations during the overnight shift. Responsibilities include checking in guests, responding to inquiries, and monitoring security. The ideal candidate should have experience in front office roles and be capable of working...
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Guest Service Agent
vor 22 Stunden
Australia, Österreich Rydges Hotels & Resorts VollzeitRydges Geelong is part of EVT, and being a part of EVT means believing in changing the game. Why? Because no one wants ordinary. If you're seeking to be part of the kind of wow-factor moments you can help shape, then you've come to the right place. About Rydges Proudly Australian & New Zealand owned, Rydges Hotels & Resorts provides a diverse range of...
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Guest Experience Specialist – Front Desk
vor 22 Stunden
Australia, Österreich Rydges Hotels & Resorts VollzeitA leading hotel in Victoria seeks a Guest Service Agent to be the first point of contact for guests. Responsibilities include managing check-ins, check-outs, and guest requests while ensuring a seamless stay. The ideal candidate will have 1-2 years' experience in a similar role, strong communication skills, and the ability to deliver exceptional service....
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Reservations Agent
vor 3 Wochen
Australia, Österreich Bayside Geelong Hotel & Apartments VollzeitEmployment Type: Full-time, Part-time, and Casual positions available. ABOUT THE HOTEL Bayside Geelong Hotel & Apartments offers 110 well-appointed accommodations, ranging from hotel rooms and studio apartments to fully self-contained one and two-bedroom apartments. Guests can enjoy a variety of amenities, including multiple meeting and event spaces, a...
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Guest Service Agent
vor 4 Wochen
Australia, Österreich Crowne Plaza Hotels & Resorts VollzeitAdd expected salary to your profile for insights Be part of a landmark hotel opening in one of Victoria’s most exciting waterfront destinations! In partnership with Plenary Group, IHG Hotels & Resorts is bringing the world-class Crowne Plaza brand to Geelong, opening in early 2026. As part of the new Nyaal Banyul Geelong Convention and Exhibition Centre...
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Guest Reservations Specialist
vor 3 Wochen
Australia, Österreich Bayside Geelong Hotel & Apartments VollzeitA leading hotel and apartments provider in Geelong is seeking a Reservations Agent to enhance the guest booking experience. You will manage reservations and assist guests with enquiries via phone, email, and in person, ensuring professional service while supporting hotel revenue goals. Ideal candidates will have previous experience in hotel reservations and...
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Customer Service Team Member
vor 22 Stunden
Australia, Österreich Apco Service Stations VollzeitCustomer Service Team Member - Night Shift Everyone loves to support a local business and APCO is exactly that. Established in the late 1970's in Victoria, APCO is an Australian owned, independent petrol and convenience retailer with strong core family values and exceptional customer service at the heart of what we do. With 25 sites across Victoria and NSW,...
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Guest Room Attendant
vor 22 Stunden
Australia, Österreich Novotel VollzeitWhere genuine hospitality meets Coastal comfort! At Novotel Geelong , we create memorable experiences for our guests – and it all begins with a beautifully presented room. We’re currently seeking an enthusiastic Guest Room Attendant to join our Housekeeping team. About Us: Novotel Geelong isn’t just a hotel – we’re the heart of the waterfront. With...
