Senior Change Manager – Microsoft 365 Copilot Rollout

Senior Change Manager – Microsoft 365 Copilot Rollout Brisbane | 6 Month Fixed- Term Contract with potential extension Role Overview We’re on the lookout for a seasoned Change Manager to guide our end client through a pivotal Microsoft 365 Copilot transformation. This six-month contract role with potential extension is dedicated to fostering user adoption, managing stakeholder relations, and ensuring a smooth rollout of M365 Copilot solutions across the business. You’ll collaborate with IT, business leaders, and end-users to design and deliver robust change management strategies, ensuring minimal disruption while driving maximum benefits. This position calls for a professional who’s adept at both the technical side of M365/Copilot deployments and the people aspects of technology change. Main Responsibilities Craft and execute comprehensive change management plans for M365 Copilot rollouts Conduct impact assessments to pinpoint affected groups and outline change needs Develop tailored communication and training strategies for various user segments Define and track success metrics and KPIs to gauge adoption and change impact Stakeholder Engagement Build strong partnerships with business leaders, IT, and other key stakeholders Facilitate workshops and focus groups to capture requirements and address concerns Manage resistance and enhance buy‑in at all organisational levels Deliver regular updates and reports to leadership and project teams Training & Enablement Design and deliver training initiatives to boost user confidence and capability in M365 Copilot Create user guides, quick references, and self‑help resources Identify and train power users and change champions for grassroots support Evaluate training effectiveness and adapt strategies based on feedback Communication & Support Develop and share targeted communications to inform and motivate users throughout the change journey Handle change‑related queries and resolve escalations during rollout Work with technical teams to ensure robust support mechanisms are in place Celebrate quick wins and share success stories to sustain engagement Required Experience & Skills Change Management Expertise At least 5 – 10 years in change management, ideally within technology‑driven projects Proven background leading successful change initiatives in medium to large settings Formal change management certification (e.g., Prosci, ACMP, CCMP) is highly regarded. Familiarity with structured change methodologies and frameworks Hands‑on experience with Microsoft 365 rollouts, migrations, or optimisation efforts Direct involvement in deploying Microsoft Copilot for M365 or similar AI solutions Strong grasp of the M365 suite (Teams, SharePoint, OneDrive, Outlook, etc.) Awareness of AI adoption challenges and best practices for enterprise AI tool uptake Professional Attributes Excellent stakeholder engagement and influencing abilities across all levels Outstanding written and spoken communication, with a knack for simplifying the complex Experience in developing training content and delivering engaging presentations Ability to work autonomously while collaborating effectively across teams Proficiency in project management and change management platforms Adaptability – Agile in refining strategies to reflect feedback and shifting priorities Analytical Thinking – Skilled at evaluating situations, identifying risks, and crafting data‑driven solutions Emotional Intelligence – Attuned to the human aspects of change and able to respond with empathy Results Orientation – Committed to delivering measurable outcomes and achieving adoption goals Strategic Mindset – Capable of aligning change activities with overarching business objectives Collaboration – A true team player, adept at building productive relationships across diverse groups What We Value We’re after a change specialist who blends technical acumen with superb interpersonal skills. You’ll thrive in a fast‑paced setting, manage competing priorities with ease, and genuinely enjoy supporting people through change. The ideal candidate will demonstrate: A practical, solution‑oriented mindset for overcoming adoption challenges Energy and enthusiasm that encourages others to embrace new approaches A keen interest in AI technologies and their potential to transform work Credibility with both technical and non‑technical stakeholders A history of empowering organisations to better handle future change Immediate or near‑immediate availability for this six‑month assignment If you’re passionate about driving organisational transformation and have the right M365 and Copilot expertise, we’d be thrilled to connect with you. #J-18808-Ljbffr