Service Administrator

vor 3 Wochen


Darwin, Österreich Baldwin Group NT Vollzeit

Be the backbone of a high-performing HVAC service team. Baldwin Group NT is a locally owned and operated business delivering specialist refrigeration and air conditioning services across the Offshore Oil & Gas, Marine, Commercial, Industrial and Residential sectors. Based in Darwin, we operate throughout the Northern Territory, Western Australia, Southeast Asia, and New Zealand. We’re seeking a proactive and detail-oriented Service Administrator to join our growing team. If you thrive in a fast-paced environment and take pride in delivering exceptional customer service, this role is for you. Requirements for the Role Strong organisational skills with the ability to manage multiple jobs and prioritise workloads A high level of attention to detail and accuracy Excellent communication and interpersonal skills, with a high level of professionalism The ability to work confidently and efficiently while unsupervised, as well as the ability to work effectively as a member of a team A proactive, solutions-focused mindset Confidence and proficiency in using Microsoft Office, and scheduling, invoicing, and service management software (e.g. ServiceM8, SimPRO, AroFlo, or similar) Previous experience in administration, scheduling, and/or customer service in a trade-based or service industry environment (preferred) A commitment to continuous improvement A current Driver’s Licence A Construction Induction Card (White Card) (or willingness to obtain) Key Responsibilities Coordinate and schedule service jobs, record service report notes and liaise with technicians and the internal team to manage workflow Liaise with clients, suppliers, and the internal team to ensure smooth service delivery Prepare and process quotes, purchase orders, and invoices as required Maintain accurate service records, job documentation, and compliance paperwork Support the service team with parts ordering, logistics, and reporting Assist with general office administration and customer enquiries as required What we offer A competitive salary based on experience A supportive and collaborative team environment and culture Ongoing training and development opportunities Flexible work arrangements and a strong focus on work-life balance The chance to be part of a respected, growing local business with a reputation for excellence Ready to apply? If you’re ready to take the next step in your career and join a team that values professionalism, initiative, and teamwork, we’d love to hear from you. Please send your resume and references to *****@baldwingroupnt.com.au or call us on 3***. Baldwin Group NT – The Name You Can Trust #J-18808-Ljbffr



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