Service Advisor – Upper Hunter Automotive
vor 3 Wochen
Upper Hunter Automotive is on the lookout for a switched‑on Service Advisor who knows how to look after customers, keep the workshop flowing, and bring great energy to the team. If you're someone who thrives in a busy environment, loves chatting with people, and enjoys being the go‑to person who keeps things running smoothly — this could be your next move. About Upper Hunter Automotive Upper Hunter Automotive is a proudly local, family‑owned multi‑franchise dealership located in the heart of Muswellbrook. Representing leading brands — Ford, Kia, Mitsubishi, Subaru, Holden Service , and ARB 4x4 Accessories — we're a trusted name across the Upper Hunter for delivering quality vehicles, exceptional service, and genuine community support. We believe in doing things the right way: looking after our customers, supporting our staff to grow, and giving back to the region we live and work in. Our team is a tight‑knit group who enjoy what they do, look out for one another, and take pride in delivering a professional and friendly dealership experience. With ongoing investment in our people, facilities, and future growth — it's an exciting time to join a dealership that's genuinely going places. About the Role In this front‑of‑house role, you'll be the first point of contact for our service customers. You'll help book vehicles in, communicate updates, manage expectations, and work closely with our technicians to deliver a smooth, professional service experience. What You'll Be Doing Greeting customers and managing daily service bookings Explaining repair and maintenance needs in simple terms Coordinating between technicians and customers Providing updates, quotes, and timelines Ensuring a high standard of customer satisfaction Assisting with warranty and repair documentation Helping create an efficient, well‑organised service department What We're Looking For Automotive industry experience is preferred, though we welcome candidates from other customer service backgrounds Confidence communicating with all types of people Ability to multitask in a fast‑paced workshop environment Good computer skills and attention to detail A positive attitude and willingness to learn Reliable, organised, and professional Australian citizenship is required for this position Why Join Us? Friendly, supportive team environment Job security with a well‑established local dealership No weekend work (with occasional Saturday mornings) Ongoing training and development Enjoy working with leading brands: Ford, Kia, Mitsubishi & Subaru How to Apply Hit "Apply" and please include a cover letter explaining: Why you're a great fit for the role How your experience matches our criteria What you'll bring to the team at Upper Hunter Automotive Questions? If you'd like to chat about the role before applying, contact: John Heffernan – Dealer Principal *** *****@uhautomotive.com.au We read every application and want to know why you want to be here. #J-18808-Ljbffr
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