Communications and Engagement Officer

Communications and Engagement Officer At James Cook University, we are looking for a passionate and experienced professional to join our team as a Communications and Engagement Officer within the Student Services and Support Directorate. Full-time: 36.25 hours per week Fixed-term appointment to February 2028 Based at the Townsville, Bebegu Yumba campus Douglas (on-site) HEWL 5: $76,633 - $86,920 per annum plus up to 17% employer superannuation contributions, leave loading and other generous employee benefits 2.75% pay increase effective 31 December 2025 About the role In this role, you will design, develop and distribute impactful multimedia content and communications materials for various digital and print platforms that inform and engage students throughout their academic lifecycle, ensuring accuracy, accessibility, and alignment with brand. In addition, you will support the delivery of high‑quality student events and activities that strengthen engagement and contribute positively to the student experience at JCU. As a valued member of our small, high‑performing team, you will collaborate with a myriad of internal and external stakeholders and contribute to a culture that values innovation, teamwork, respect and integrity. Qualifications, skills and experience To be successful in this role, you will need a degree or equivalent industry experience in Marketing, Media and Communications, Journalism, Events and relevant experience; or an equivalent combination of relevant experience, education and/or training. Underpinning your suitability for this position will be your experience designing, developing and distributing high‑quality multimedia content and communications utilising Microsoft Office and Adobe Creative Suites, Customer Relationship Management and Content Management Systems. Effective time management skills are essential in balancing multiple priorities and meeting deadlines. Your outstanding interpersonal, written and verbal communication skills will enable you to collaborate effectively with a diverse range of stakeholders from across the University. Experience in event delivery, videography, photography and the higher education sector are highly desirable. Benefits A generous superannuation scheme with up to 17% employer contributions with UniSuper 5 weeks of annual recreation leave plus leave loading 15 days paid sick/carers leave per year A range of flexible working options Attractive options for salary packaging Fitness Passport Corporate discount on health insurance Free Employee Assistance Program (coaching and counselling) Well‑equipped modern facilities and contemporary workspaces with access to on‑site childcare, medical, gym and cafes How to apply Complete the application form Upload your current resume Upload a cover letter outlining your relevant experience in relation to the key requirements of the role and how your skills and experience will ensure your success Applications close on Sunday 7 December at 11:55 PM (AEST) . As an urgent commencement is required, we are seeking applications from candidates who have current Australian work rights. Contact details For any enquiries about the role, please contact Caitlin Dobson on or via email - What matters to us at JCU Our People – our staff, students and the communities we serve Our Education – knowledge has the power to change lives Our Place – the Tropics and beyond Our Research – a catalyst for innovation and knowledge generation EEO statement James Cook University encourages people from all backgrounds who meet role requirements to apply. We value and celebrate the diversity of our community, and are committed to ensuring our learning and working environment is safe and welcoming. #J-18808-Ljbffr