Account Manager

Our agency is growing fast & needs a new Account Manager to join the team. Hybrid role with 4 days in our South Melbourne office & 1 from home each week. A company that’s focused on culture; team outings, Friday drinks, dog friendly office, dress-up days etc. The Details Social Status is a Social Media Agency that aims to become undeniably recognised as the best agency in the country. We are Social People, and we want to spend our time with like-minded team members doing what we love & helping each other grow. We’re expanding the team to increase our capacity for new clients and are looking for an experienced Account Manager to join us and help manage our clients’ social accounts. As a Social Media Marketing Agency, we believe that Social Media is the best marketing channel on the planet & nobody knows it like we do. Social Status offers a fast‑paced work environment where you can say goodbye to the mundane monotony encountered in so many other roles. We work hard and value building meaningful relationships with our teammates & clients while maintaining an exciting, supportive workplace. Our team is consistently pushing to better themselves personally & professionally to increase their success and that of our clients and our business. This is your opportunity to be a part of one of Melbourne's premier agencies and join a team of young, fun individuals working on some of Australia's biggest brands. We’re serious about our work & having fun while we do it A lot about you: As an Account Manager, you will be an expert at dealing with clients and managing your team on deliverables. You’ll have a strong understanding of Social Media Marketing and how it contributes to the broader marketing landscape. While predominantly operating in the Social Media Management space, a solid understanding of paid advertising goes a long way. You’ll have impeccable attention to detail and an eye for quality content design with experience conceptualising new & interesting post ideas across a range of industries. You're very thorough in your client management, can operate autonomously and within a team and have a track record of great record keeping, follow-ups, retention and recognising opportunities for upselling and general proactivity. You’ll spend your time talking with our clients, strategising their success, managing your content creators and applying your creative flair in conceptualising & reviewing meaningful content that benefits our clients’ social accounts and produces strong results. What will your day look like? Speaking with clients around strategy, requirements, results and concerns. Onboarding & strategy generation for new clients. Internal & Remote team management to meet client deliverables. Regular analysis and reporting on results, social media metrics and performance. What’s in it for you? A generous starting salary that is reviewed after 6 months. A fast‑paced role that stays fresh with new clients & opportunities. A company that values team culture; team outings, Friday drinks, dog friendly office, dress-up days etc. Career & salary progression opportunities within a growing agency. A generous bonus system based on client value and retention. You’ll benefit from: A hybrid role with 4 days in the office & 1 from home each week. A collaborative workspace and nurturing environment. A $500 quarterly self‑development budget. A great company culture. Working with a group of legends who make work fun rather than a chore. We would love you to have: 2‑5 years Account Management & Digital Marketing experience. 2+ years Digital Marketing Agency experience essential. Expertise & experience in results focused Social Media Management. Thorough understanding of copywriting / proofreading & an eye for design. Experience managing clients, key stakeholders & team members. Established organisation skills that are adaptable to a new work environment. An ability to think outside the box and execute ideas quickly. Track record of successful work with high profile clients. Added Bonus Criteria: Experience with retention / upselling. Understanding of Social / Google Advertising & other digital marketing channels. Why you will love us If this sounds like you, we can offer you a challenging and rewarding environment that supports your career goals and aspirations. We’re a high performing team with a keen focus on client satisfaction, team development, company success and individual progression. We're located directly across from Albert Park Lake, close to public transport and there's $14 / day car parking directly across the road. We're growing and growing quick.. the question is do you want to be a part of it? Interested? Go on then, we invite you to apply. We can’t wait to see your application pop up So…what happens next? Once you have applied for the role, we will review your resume and get back to you if we would like to discuss further. #J-18808-Ljbffr