Customer Experience Lead

A leading travel and hospitality company in Melbourne seeks a Manager on Duty at the Daintree Ecolodge. The successful candidate will oversee hotel operations, ensuring high customer service and satisfaction. With a strong background in hospitality management, you will lead your team while embracing flexibility to work varied hours. This role offers...

A leading travel company is seeking passionate Tour Leaders in Australia to create memorable experiences for travelers. Responsibilities include leading small groups, ensuring safety, and sharing local stories. Candidates should possess strong communication skills, be organized, and have full work rights in Australia. Prior guiding experience and relevant...

Overview POSITION PURPOSE: The Customer Experience Lead will support the Customer Experience Captains in day-to-day operations and provide strong leadership and clear direction for customer service professionals to deliver exceptional service to customers. The Lead will work collaboratively with the Manager Customer & Commercial and Customer Experience team...

A national performing arts organization in Melbourne is seeking a Customer Experience Manager to lead a dedicated team and ensure exceptional service. This role involves managing relationships, confronting challenges and resolving customer complaints effectively. Ideal candidates will have substantial customer service experience and strong organizational...

A leading retail group is seeking an Assistant Store Manager for their Parkdale location. This full-time role focuses on enhancing customer experiences and leading a team to excel in service delivery. A successful candidate will be a passionate leader, eager to inspire and develop their team while fostering a positive store environment. The position offers a...

A leading travel company in Melbourne is seeking a Reservations Agent to manage hotel bookings and provide exceptional service to guests. The role requires 2-3 years of experience in hotel reservations and front-facing customer service. You will be responsible for guiding guests from enquiry to check-out, ensuring every interaction is personal and efficient....

At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever – for both people and the planet. More than 34 years later, we’re proud to be a certified B Corp with hundreds of trips in over 100 countries. We are Intrepid The world needs more Intrepid people: Do you dream of inspiring travellers whilst discovering ancient...

A leading wellness company in Australia is seeking a Customer Service Team Lead to ensure exceptional service delivery. The ideal candidate will lead a team of customer service representatives, handle complex interactions, and conduct training initiatives. With 3–5 years of experience in customer service, this role emphasizes strong leadership,...

Customer Service, Team Lead (MLM Wellness) POSITION SUMMARY Our Client is one of the leading fast growing wellness company in the Asia region. The Customer Service Team Lead plays a key role in ensuring exceptional service delivery to customers and Brand Partners across Australia and New Zealand. This position is responsible for leading a small team of...

Overview Campbell Property Group (CPG) — one of Australia's leading residential construction and property development companies — is seeking a passionate and experienced Customer Experience Manager to lead our customer engagement strategy and ensure an exceptional homeowner journey from contract to handover and beyond. This role is pivotal in driving...