Growth Coordinator

O'Brien is an Australian company with a national presence, recognised for building modern energy solutions in the pursuit of efficiency, reliability, and emissions reduction. Our diverse workforce delivers innovative hot water, steam, and furnace engineering solutions to industrial and commercial businesses across Australia. We provide energy efficiency consulting, system design, and project management services (EPC and maintenance) across all elements of steam and hot-water infrastructure — and we deliver specialist industry training to upskill operators and technicians . The Job We’re seeking a Growth Coordinator to support the day-to-day operations of our Registered Training Organisation (RTO) . This role blends coordination, organisation, and creativity — supporting enrolments, client communication, reporting, marketing activities, and event logistics. You’ll help keep processes structured, data accurate, and communication flowing smoothly between teams and partners. This role reports to General Manager - RTO and it is an on-site, office-based role, with an option to work either from VIC, QLD, or NSW office Key Responsibilities Operational Support & Coordination Support the day-to-day running of CoE operations, including enrolments, reporting, and coordination across delivery teams Develop and maintain operational dashboards, tracking key business and marketing metrics Assist in planning and executing improvement initiatives to streamline learner and client workflows Provide administrative support for program delivery, partnerships, and event coordination Marketing & Communications Coordinate digital and promotional campaigns to showcase RTO courses, client partnerships, and success stories Create and manage marketing materials including newsletters, website updates, case studies, and social media content Collaborate with internal marketing and design teams to maintain brand consistency across platforms Track campaign performance and provide insights to improve reach and conversion Business Development & Client Engagement Support business growth initiatives by maintaining client records, CRM data, and engagement reports Assist in the preparation of proposals, tenders, and partnership documents Coordinate communications with enterprise clients and industry partners to ensure high-quality engagement Help identify opportunities for program promotion, events, and industry collaboration Data, Insights & Reporting Collate and analyse data on enrolments, client engagement, and campaign performance Prepare concise reports and dashboards for leadership review Identify trends and opportunities for improvement across operations and marketing Events & Brand Presence Support coordination of CoE and RTO events, including conferences, exhibitions, and client showcases Manage logistics, marketing collateral, and post-event follow-up Act as a brand ambassador, ensuring all events and materials reflect O’Brien’s professional standards and values Requirements We are looking for an organised and proactive individual who enjoys working across operations, marketing, and training coordination. You will need to be detail-oriented, adaptable, and confident in managing multiple priorities in a fast-paced environment. To be successful in this position you will need: 3–5 years’ experience in coordination, business operations, or marketing support Strong organisational and communication skills with attention to detail Proficiency in MS Office and familiarity with CRM or digital marketing tools Experience within an RTO, education, or technical services environment will be highly regarded A business mind with creative flair , focused on customer satisfaction and continuous improvement #J-18808-Ljbffr