Business Office Clerk

5 days ago Be among the first 25 applicants Get AI‑powered advice on this job and more exclusive features. Casual opportunity - Enjoy flexible hours for better work life balance Join Australia's largest private health care provider. We care about YOU Access counselling, wellbeing services, legal & financial assistance About The Role As an Admin/Business Office Clerk, you are responsible for providing administrative support and assistance to patients and their families upon their arrival at the hospital. Responsibilities Admission scheduling processes to ensure appropriate bed management and utilisation Pre‑booking and fund checking patients Managing incoming and outgoing calls to the front desk Provide timely and accurate information to queries by patients, visitors and other staff and departments Compilation and management of patient admission papers and HF claim forms Assisting with department billing Key to this role will also be the availability to work a rotating roster, and to work across other admin roles within the hospital. About You To succeed in this role, you will be an enthusiastic individual with a strong administrative skillset and a passion for customer service who enjoys being part of a busy environment. Computer literacy including the Microsoft Office suite of programs Experience in a medical setting will be highly desired, though not essential Experience with Patient Management Systems is highly desired, not essential Strong communication and interpersonal skills to manage a busy workflow of admissions and discharges Comfortable working in a team of doctors, nurses, pathologists, administrators, and non‑clinical staff Remuneration Base Hourly Rates in accordance with Enterprise Agreement + superannuation based on experience level and qualifications, exclusive of penalties or allowances. About Us The Avenue is an advanced 152 bed private surgical and medical hospital located in the inner city suburb of Windsor. The hospital is owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 34,000 people. We have been focused on delivering high‑quality patient care and practising the Ramsay Way philosophy of ‘People Caring for People’ since 1964. Benefits Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programmes. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression. Discounts: Ramsay Rewards – Access great deals at over 100 major retailers. Hospital, Allied Health & Pharmacy discounts – you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental. Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Programme offering access to confidential counselling, coaching and support 24/7. Leisure/Social/Financial: Discounts for leisure travel with selected hotels, salary sacrifice opportunities such as airport lounge membership, self‑education expenses, novated leasing and more. Please note casual employees may not be eligible for all benefits. Requirements Must provide a National Police Check conducted within the previous 12 months According to the role, Ramsay will require a Working‑With‑Children check and proof of immunisation against infectious diseases To Apply All applications must be lodged online. Applications made by recruitment agencies will not be considered. For enquiries, please contact Sheryl Vail on Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at #J-18808-Ljbffr