Customer Service After Sales Care Derrimut
vor 9 Stunden
Customer Service After Sales Care Derrimut Join Australia’s leading lighting retailer Casual role at our Support Centre located in Derrimut Great company culture and benefits with flexible working arrangements ABOUT BEACON LIGHTING Established in Melbourne in 1967, Beacon Lighting is Australia’s leading specialist retailer of lights, ceiling fans and light globes, with over 120 stores nationwide. We’re driven by a passion to improve the homes and lives of our customers by always searching for and creating not only beautiful and exciting designs, but products that are innovative and gentle on the environment. THE ROLE We currently have an exciting opportunity for a Customer Care guru to join the team at our Store Support Centre located in Derrimut. This role involves responding to customer enquiries in relation to after sales for both internal and external customers by arranging repairs or replacement under warranty. Your role will also entail: To receive calls, emails and faxes from stores and external customers in relation to electrical and after sales product issues To obtain all relevant information, offer an appropriate solution and ensure the customer is confident that the issue is being appropriately addressed To arrange for warranty and electrical work to be performed by internal BLI resources in the first instance utilizing SimPRO To ensure that if BLI is not able to perform the electrical and warranty work, that external resources are utilized at favourable rates Maintain the simPRO management system through updating information as required (eg invoice alterations, payments and materials) ABOUT YOU To be successful in the role you will: Be able to make sound decisions Have strong communication and organisational skills Be able to work independently and within a team environment Have intermediate computer skills Have demonstrated strong customer service skills BENEFITS In return for your efforts we offer an attractive salary package, generous product discounts and a great supportive team culture. Based in Derrimut, this role also offers flexible working arrangements that enable significant time working from home. This is a fantastic opportunity to work within an ASX listed company that has been constantly evolving and striving for success for over 50 years. HOW TO APPLY If this sounds like you click on Apply Now and follow the prompts to complete your application. PLEASE NOTE A criminal history check may be conducted as part of the application process for roles at Beacon Lighting Group. #J-18808-Ljbffr
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Customer Service
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City of Melbourne, Österreich Beacon Lighting VollzeitCustomer Service - After Sales Care Derrimut VIC Apply for the Customer Service - After Sales Care Derrimut VIC role at Beacon Lighting . About Beacon Lighting Established in Melbourne in 1967, Beacon Lighting is Australia’s leading specialist retailer of lights, ceiling fans and light globes, with over 120 stores nationwide. We are driven by a passion to...
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Customer Service
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City of Melbourne, Österreich Beacon Lighting VollzeitJoin to apply for the Customer Service - After Sales Care role at Beacon Lighting Join Australia’s leading lighting retailer Casual role at our Support Centre located in Derrimut Great company culture and benefits with flexible working arrangements ABOUT BEACON LIGHTING Established in Melbourne in 1967, Beacon Lighting is Australia’s leading specialist...
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Customer Service
vor 2 Wochen
City of Melbourne, Österreich Beacon Lighting VollzeitJoin Australia’s leading lighting retailer Casual role at our Support Centre located in Derrimut Great company culture and benefits with flexible working arrangements ABOUT BEACON LIGHTING Established in Melbourne in 1967, Beacon Lighting is Australia’s leading specialist retailer of lights, ceiling fans and light globes, with over 120 stores nationwide....
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After-Sales Customer Care Specialist
vor 9 Stunden
City of Melbourne, Österreich Beacon Lighting VollzeitA leading lighting retailer is seeking a Customer Service After Sales Care representative to join their Support Centre in Derrimut, Victoria. The role involves addressing customer enquiries and arranging warranty repairs or replacements. Ideal candidates will have strong customer service and communication skills, alongside intermediate computer abilities....
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After-Sales Customer Care Specialist
vor 2 Wochen
City of Melbourne, Österreich Beacon Lighting VollzeitA leading lighting retailer in Melbourne is seeking a Customer Service representative to join their team in Derrimut. The role involves handling after sales inquiries, arranging repairs or replacements, and maintaining a management system. We require strong communication and customer service skills. The position offers flexibility for remote work and an...
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City of Melbourne, Österreich Beacon Lighting VollzeitA leading lighting retailer based in Derrimut seeks a Customer Care guru to manage after sales inquiries and support customers effectively. The ideal candidate will offer excellent communication and organizational skills, respond to various customer queries, and maintain the SimPRO management system. This casual role allows for flexible working arrangements...
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City of Melbourne, Österreich Beacon Lighting VollzeitA leading lighting retailer located in Derrimut is seeking a Customer Service - After Sales Care specialist. The role involves responding to customer inquiries, arranging warranty repairs, and maintaining the SimPRO management system. Candidates should possess strong communication and organizational skills alongside a sound customer service background. This...
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