Warehouse and Distribution Manager

ABOUT US Family owned Dahlsens Family Companies has been operating since 1877 and is one of the largest independent suppliers of timber and building materials to many of the best home builders in Australia. We offer a family‑feel culture and work environment that sets us apart from others in the industry. We are part of a 70‑site national group, including Dahlsens, Cairns Hardware and Nortruss with over one thousand trusted support team professionals, trade experts, drivers, and yard people. Dahlsens invests in our people, partners, and communities to make a positive and sustainable contribution. Our people live and breathe the Dahlsens Values daily: Take Responsibility, Grow Together, Everyone Contributes. 145 years of experience, so we know what we are talking about… keep reading if you are looking for big things. ABOUT THE ROLE We’re looking for a hands‑on, proactive Warehouse & Distribution Manager to lead the day‑to‑day operations of our Smithfield Regional Fulfilment Centre (RFC). In this key leadership role, you’ll oversee warehouse, yard, inventory, and delivery functions to ensure products are received, stored, and dispatched accurately, safely, and on time. You’ll lead a high‑performing team, drive operational excellence, and champion a strong safety culture aligned with our Circle of Care. Working closely with the Regional Manager and internal stakeholders, you’ll be responsible for lifting efficiency, improving stock integrity, enhancing service performance, and delivering consistent DIFOT results for our trade customers. If you thrive in a fast‑paced environment, love continuous improvement, and take pride in developing people and creating a safe, well‑run operation, this role is for you. RESPONSIBILITIES WILL INCLUDE Oversee day‑to‑day warehouse, yard, and delivery operations to ensure goods are received, stored, and dispatched accurately and on time. Lead, coach, and support the RFC team to deliver strong safety, service, and performance outcomes. Maintain inventory accuracy through cycle counts, stocktakes, and prompt investigation of variances. Ensure warehouse layout, racking, equipment, and vehicles are safe, compliant, and well‑maintained. Drive a strong safety culture through inspections, toolbox talks, hazard reporting, and consistent WHS practices. Plan and allocate daily workloads, ensuring adequate resourcing and efficient workflow across all RFC functions. Work collaboratively with branches and distribution partners to meet delivery expectations and achieve DIFOT targets. Resolve operational, delivery, or quality issues quickly to minimise impact on customers and the business. Identify and implement process improvements to lift productivity, reduce waste, and optimise warehouse operations. Promote best practice use of warehouse systems, technology, and operational standards to support continuous improvement. QUALIFICATIONS AND SKILLS Proven experience leading warehouse, logistics, or distribution centre operations, ideally within building materials or manufacturing. Strong knowledge of inventory management, warehouse systems, and end‑to‑end logistics processes. Demonstrated ability to lead, coach, and develop high‑performing teams in a fast‑paced environment. Excellent organisational, analytical, and problem‑solving skills with strong attention to detail. A safety‑first mindset with solid understanding of WHS standards, risk management, and compliance requirements. Strong communication and stakeholder engagement skills, with a customer‑focused approach to the last‑mile experience. Forklift Licence (mandatory). HR or MR driver’s licence (preferred). Tertiary qualifications in Business, Logistics, or a related field (preferred). PERKS Be part of something strong, we really are growing together. Your contribution is valued and celebrated; the company culture lives this. An impressive ‘Be Well’ program supporting you and your wellbeing. Free Employee Assistance Program (EAP). Access to our awesome reward and benefits platform with cashback discounts at over 400 retailers such as Adidas, Woolworths, Coles, Ikea, Myer, Rebel Sports and more. Education Assistance Program – your development is important. Uniform provided so you can look the part when customer faced. Team member discounts may be available (T&C may apply). Take a day off on your birthday and still get paid for it. Work with a great bunch of friendly people who want to see you succeed. PLEASE NOTE The successful applicant will be subject to a comprehensive reference and background checking prior to employment; including a pre‑employment medical assessment and national police & right‑to‑work checks. We are an equal‑opportunity employer with a zero tolerance to drugs and alcohol in the workplace and we do conduct regular random workplace testing. Only applicants with the right to work in Australia will be considered for this position. If you see something suspicious, report this job ad. You are encouraged to apply by clicking 'Apply for this job' now and including your resume and covering letter. Be careful – don’t provide your bank or credit card details when applying for jobs. Don’t transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad. #J-18808-Ljbffr