Retail Manager

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Shaping the future of real estate for a better world At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working. We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way. JLL is a global leader in helping clients envision where people live, work, play, shop, and eat. Wanting to take a step up into a Retail Manager Role at a unique retail, entertainment, and dining asset located on local Waterways on the Gold Coast, home to first-class residences. Working with a number of stakeholders within the landlords organisation and externally, this busy environment is your chance to obtain invaluable experience and a great role to further showcase your impressive track record to date. Your focus in this role is to work closely with our Senior Centre Manager to ensure the smooth daily operations within a collaborative team culture. You will also be responsible for developing and managing positive retailer relationships and ensuring delivery of key items within the business plan including overall asset profitability. What this job involves: The role will assist in optimising the centre’s performance and presentation, with a strong focus on arrears, developing the best outcomes for retailers on capped occupancy deals and nearing or hitting percentage rent. Other key responsibilities include; Assisting with the management of Budgets and Business Plans Manage Monthly Reports Manage Accounts Receivable Manage Accounts Pay Manage Sales Reporting and Turnover Rent Manage Annual Outgoings and Promotions Levy Audit Assist with Centre Leasing Tenant Communication – Face to Face and written Manage Lease Administration General Administration Front Of House Operations Sound like you? You will be a true property professional with proven success in shopping centre management, with an in-depth knowledge of the retail sector. You possess excellent client relationship management skills and always look to find a win/win solution for any challenge you meet. Outstanding interpersonal, and communication skills are essential, as is prior exposure to finance, budgeting, operations, contractor management, leasing, and marketing. The tenants require someone who will engage with them regularly and is 100% invested in their interests. You have a tenacious attitude, determined to accomplish only the very best outcomes. You can make the right decisions, communicate courteously and proactively, learning all about the customers short- and long-term needs, determined to achieve the best results. A Qld Real Estate Salesperson Certificate is required. What you can expect from us: As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace. This is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We support applications from all underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT+, people with disability and people of all age, religions and race. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce. We value your health and wellbeing which is why we are excited to announce a whole raft of new benefits through our WHEREFIT partnership WHEREFIT provides you with access to exclusive corporate discounts of up to 40% off at leading fitness and wellbeing brands across Australia. With over 2,000 unique offers across gyms, activewear, studios, healthy meals, supplements, accessories, self-care and more, there is something for everyone so you can perform at your best Apply today, quoting job reference number ATREQ Please note, although developing relationships with agencies forms a component of the JLL talent acquisition strategy, on this occasion agency submissions will not be accepted. Location: On-site –Gold Coast, QLD, Queensland, NSW If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. #J-18808-Ljbffr