Group Hospitality Manager

vor 3 Wochen

City of Melbourne, Österreich Gurner Group Vollzeit

The GURNER™ Wellness Group is a global leader in luxury, integrative wellness, and preventative healthcare, driving transformative experiences that empower individuals to live their ultimate life. The purpose of our enriching communities is to inspire human connection, elevated living, and self-empowerment. Our SAINT and Saint Haven private clubs, seamlessly blend scientific innovation with historic wisdom to deliver unparalleled wellness outcomes, where luxury, 6-star service, and efficacy meet to support every member’s journey to optimal health and wellbeing. About the Opportunity As the Head of Hospitality, you will oversee and elevate all hospitality operations, systems, processes, across our service offerings across SAINT and SAINT HAVEN clubs. Reporting directly to the COO, you will be responsible for ensuring that every touchpoint within our hospitality spaces reflects our unwavering commitment to excellence. From the front-of-house experience to the seamless integration of food, beverage, and service delivery, your role will set the benchmark for luxury in private wellness clubs. This is not just a job—it’s a calling for a leader who is passionate about creating extraordinary guest experiences, mentoring high-performing teams, and driving innovation and excellence in hospitality. Who You Are We’re looking for a hospitality guru who thrives in luxury, high-pressure environments. You will bring unparalleled expertise, an eye for detail, and a passion for creating unforgettable member experiences. Hospitality Portfolio Operational & Service Excellence. Team Leadership & Development he hospitality space. Strategic Leadership Member Experience & Engagement Criteria & Experience 10+ years of experience in luxury hospitality, preferably within high-profile brands, hotels or private clubs. Proven track record of success in senior hospitality leadership roles, overseeing multi-site operations. Deep understanding of premium service delivery, luxury trends, and member-focused innovation. Exceptional financial acumen, with experience managing budgets and driving profitability. Personal Attributes A natural leader who inspires confidence, excellence, and collaboration. Obsessed with detail and uncompromising in delivering 6-star service in the hospitality space. Agile, innovative, and solutions-focused, with the ability to adapt to a fast-growing business. A strong communicator, with the ability to build rapport with both team members and high-profile clientele. A passion for wellness, luxury, and hospitality that aligns with GWG’s ethos. #J-18808-Ljbffr

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